Front End Mgr

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Job Duties:

- Greet all customers in a friendly manner.

- Bag merchandise during sales transaction.

- Thank customers for their patronage.

- Supervise all front end employees, make sure our company provides outstanding customer service at all times. (Properly staffed as business requires)

- Verify and approve all customer returns, price adjustments, rain checks, and checks in accordance with company policy.

- Assist cashiers with 9, 32, 50, 11, etc. Pick up cash drops when needed.

- Schedule and make sure Cashiers and Courtesy Clerks take breaks. Make weekly schedules and post by Saturday afternoon.

- Monitor Sweep Sheet log, Shuttle Check List & Log, Injury Reports, and all other front end forms are up to date.

- Monitor shopping carts and ad fliers for customers.

- Discipline (including warnings, suspensions, and terminations) and encourage front end department employees.

- Supervise and train all front end employees, including safety.

- Notify Scan Coordinator of any incorrect price and items not able to scan immediately.

- Enforce all company regulations. Make sure everybody is wearing proper uniform, no eating at registers, etc.

- Enforce all government regulations for WIC, Foodstamps, Alcohol and tobacco sales.

- Walk the floor to know weekly specials and aisles are faced.

- Assist and participate with Company marketing promotional events and programs as needed

- And all other assigned job duties.

Qualifications

When closing:

- Get all the readings for cashiers and ATM machines and 99.

- Make sure all cashiers leave their register drawers open and clean.

- Count the money in the booth.

- Make sure all go-backs are put back and store is thoroughly cleaned.

- Shopping carts should be locked.

- Write down notes on the daily log regarding any activity that will help or inform the opening manager.

- Make sure all doors are locked and you are the last person to leave the store.

- Set the alarm.

Physical Requirements:

- Lift boxes and product ranging between 20 lbs up to 60 lbs

- Place boxes/product onto dolly or cart

- Push/pull between 30 lbs up to 200 lbs (items on cart/dolly)

- Bend/Stoop pick up and or place product below waist level (including shelves and racks).

- Walk the Store throughout all Departments to inspect store operations during the duration of your shift.