About this role
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Program Manager III within PNC's Technology organization, you will be based in Pittsburgh, PA; Cleveland, OH; Phoenix, AZ; Dallas, TX; or Birmingham, AL.
The Program Manager III will lead strategic Enterprise Capabilities initiatives across PNC, with a primary focus on designing, developing, and executing programs that consolidate distributed capabilities into enterprise-owned solutions and utilities. This role is responsible for advancing enterprise operating models by driving standardization, scalability, governance, and organizational efficiency across corporate functions, with a strong emphasis on Risk and enterprise transformation initiatives.
The successful candidate will serve as a senior program leader, partnering with executive stakeholders to define strategy, drive capability consolidation efforts, and deliver complex, cross-functional programs with enterprise-wide impact. This individual will bring deep experience in enterprise communications, organizational change, operating model transformation, and large-scale program execution, coupled with the ability to influence outcomes across highly matrixed organizations.
Key Responsibilities:
• Lead the strategic planning, execution, and governance of enterprise-wide programs focused on consolidating capabilities into centralized, enterprise-owned solutions and utilities.
• Drive the design and implementation of enterprise operating models that standardize processes, tools, technologies, and capabilities across business and corporate functions.
• Develop and execute multi-year strategies to transform fragmented capabilities into scalable, enterprise-wide solutions that improve efficiency, reduce duplication, and enhance governance.
• Partner with senior leaders across Risk, Technology, Operations, and Corporate Functions to identify opportunities for capability consolidation and enterprise optimization.
• Establish and lead comprehensive enterprise communication strategies that drive stakeholder alignment, transparency, organizational readiness, and executive engagement.
• Provide strategic recommendations, executive-level reporting, and program updates to senior leadership, operating committees, and executive stakeholders.
• Lead complex program governance frameworks, including risk management, dependency management, issue resolution, and performance measurement.
• Influence strategic decision-making by providing insights, analysis, and recommendations related to enterprise capability development and utility adoption.
• Drive organizational change management activities to support successful implementation and adoption of enterprise capabilities.
• Facilitate collaboration across business, technology, risk, and operations teams to ensure successful delivery of strategic objectives.
• Champion Agile delivery practices while ensuring alignment with enterprise governance and control requirements.
• Continuously refine program frameworks, operating models, and messaging to support evolving Enterprise Capabilities strategies and organizational priorities.
• Mentor and provide guidance to junior program managers and project teams while promoting program management best practices across the organization.
Key Skills & Qualifications:
• Program management, strategic transformation, or enterprise change management experience, preferably within financial services or another highly regulated industry.
• Proven track record leading large-scale, enterprise-wide programs with significant organizational impact.
• Extensive experience driving capability consolidation, operating model transformation, shared services initiatives, or enterprise utility development.
• Demonstrated success leading complex cross-functional programs spanning business, technology, risk, and operations organizations.
• Strong expertise in enterprise communications, executive reporting, stakeholder engagement, and organizational change management.
• Experience partnering with and influencing senior executives and enterprise-level decision makers.
• Knowledge of Risk Management, Corporate Functions, Enterprise Technology, or related domains.
• Advanced experience managing program governance, risk mitigation, budget oversight, and strategic planning activities.
• Strong understanding of Agile methodologies and experience utilizing Jira and related delivery tools.
• Exceptional analytical, problem-solving, and strategic thinking skills.
• Experience supporting enterprise transformation, operating model design, and large-scale organizational change initiatives.
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
- Leads a cross functional program/project team to ensure the execution of organizational programs in support of corporate strategy. Leads the highest complexity programs/projects requiring extensive planning, oversight, and communication across multiple segments, channels, or lines of business. Typically, program size may be greater than $25m.
- Manages the general and detailed planning stages of organizational programs; influences project decisions to achieve overall program goals.
- Oversight and reporting for the program budget while working to ensure success of the program.
- Evaluates the implementation and effectiveness of the programs and recommends enhancements to programs based on results.
- Acts as a mentor to other program managers. Teams with service partner leadership to ensure seamless delivery and a consistent experience across multiple distribution channels.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
## Preferred Skills
Accountability, Budget Management, Client Counseling, Decision Making, Program Management, Results-Oriented, Risk Management, Stakeholder Engagement, Strategic Planning
## Competencies
Accuracy and Attention to Detail, Analytical Thinking, Consulting, Effective Communications, Organizational Change Management, Organizational Leadership, Problem Solving, Program Management (M0260), Project Management
## Work Experience
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
## Education
Bachelors
## Certifications
No Required Certification(s)
## Licenses
No Required License(s)
Language Assessments
No Required or Preferred Language Assessments
Pay Transparency
Base Salary: $112,000.00 – $249,600.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 09/24/2026, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .
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Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at [email protected] . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
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