About this role
Are you ready to use your skills to make a difference? Friendly, organized, able to multi-task? The Volunteer Transportation Office Coordinator is responsible for assisting the Volunteer Transportation Services Manager with taking requests for rides, verifying eligibility for service, and record-keeping.
Duties and Responsibilities:
- Answer phone calls for riders, drivers, and older adults inquiring about transportation services; send messages when necessary.
- Take requests for rides, verify eligibility for services, and complete the ride request form.
- Register new clients and maintain client records.
- Work with volunteers to meet client needs. A solid understanding of volunteer management will be an asset.
- Maintain Excel Schedule.
- Coordinate and facilitate mailings.
- Complete Driver Orientation meetings.
- Maintain a record of ride requests not filled.
- Enter data about trips, riders, and volunteers in the computer database.
- Maintain confidentiality of rider and driver information obtained through program records.
- Assist other office staff with answering the main phone line and greeting guests.
Qualifications
Qualifications:
- Associate degree and/or three years office experience
- Volunteer experience preferred.
- Valid driver’s license and access to an automobile with insurance coverage.
- Well-organized, detail-oriented
- Good communication and clerical skills
- Knowledge in Microsoft Office, especially Excel
- Able to multi-task under pressure. Ability to sit for hours while looking at a computer screen.
- Ability to be warm, non-judgmental, and tactful
Salary Range : $17.00- $18.00 per hour