About this role
Position Purpose
The Information Systems Project Manager opportunity with PGL is designed for an industry expert who is ready to plan, initiate, and manage EDI as well as Logistics Information Systems projects.
Tasks
- Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
- Coordinate and link PGL systems to increase compatibility so that information can be shared.
- Troubleshoot program and system malfunctions to restore normal functioning.
- Expand or modify system to serve new purposes or improve workflow.
- Provide Operations and Sales with analysis and solution of business problems, such as development of integrated production and inventory control and cost analysis systems.
- Consult with management to ensure agreement on system principles.
- Confer with clients regarding the nature of the information processing or computation needs a computer program is to address.
- Develop, document, and revise system design procedures, test procedures, and quality standards.
- Train staff and users to work with computer systems and programs.
- Assess the usefulness of pre-developed application packages and adapt them to a user environment.
- Define the goals of the system and devise flow charts and diagrams describing logical operational steps of programs.
- Provide staff and users with assistance solving computer-related problems, such as malfunctions and program problems.
- Collaborate with engineers or software developers to select appropriate design solutions or ensure the compatibility of system components.
- Identify system data, hardware, or software components required to meet user needs.
- Communicate with staff or clients to understand specific system requirements.
- Manage project execution to ensure adherence to budget, schedule, and scope.
- Confer with project personnel to identify and resolve problems.
- Monitor or track project milestones and deliverables.
- Submit project deliverables, ensuring adherence to quality standards.
- Assess current or future customer needs and priorities by communicating directly with customers, conducting surveys, or other methods.
Detailed Work Activities
- Manage information technology projects or system activities.
- Collaborate with others to resolve information technology issues.
- Develop detailed project plans and workflows with Finance, Operations, Sales, and/or Management to ensure proper systems operations within our Logistics/Transportation Management Systems.
- Collect data about customer needs.
- Work directly with information technology personnel to build and execute EDI Solutions.
- Analyze security of systems, network, or data.
- Develop guidelines for system implementation.
- Identify information technology project resource requirements.
- Analyze data to identify trends or relationships among variables.
- Prepare analytical reports.
- Participate in strategic decisions.
- Manage appropriate resource allocation.
- Develop information communication procedures.
- Analysis of project objectives and realistic timelines for effective deliverables.
- Coordinate resource procurement activities.
Qualifications
Qualifications
Experience
- Minimum of 2 years of international and/or domestic logistics exposure/experience working directly with a freight forwarder
- Project management experience
- Experience in managing API/EDI integration endeavors
- Skilled in developing sophisticated logistics/transportation and/or warehouse management systems
- Ideally experienced in system changeover/conversion/new system adoption
Education (some or all of the following):
- Bachelors degree in logistics/supply chain preferred
- Industry specific certifications/credentials
Knowledge
- English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Transportation Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Engineering and Technology Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- Economics and Accounting Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
- Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Telecommunications Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
- Administrative Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Skills
- Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Coordination Adjusting actions in relation to others' actions.
- Reading Comprehension Understanding written sentences and paragraphs in work related documents.
- Time Management Managing one's own time and the time of others.
- Writing Communicating effectively in writing as appropriate for the needs of the audience.
- Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job.
- Speaking Talking to others to convey information effectively.
- Systems Analysis Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Operations Analysis Analyzing needs and product requirements to create a design.
- Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Troubleshooting Determining causes of operating errors and deciding what to do about it.
Abilities
- Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Fluency of Ideas The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Originality The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Near Vision The ability to see details at close range (within a few feet of the observer).
- Oral Expression The ability to communicate information and ideas in speaking so others will understand.
- Written Comprehension The ability to read and understand information and ideas presented in writing.
- Written Expression The ability to communicate information and ideas in writing so others will understand.
- Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
- Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Speech Clarity The ability to speak clearly so others can understand you.
- Speech Recognition The ability to identify and understand the speech of another person.
Tools
- Desktop computers
- Facsimile machines
- Laptop computers
- Special purpose telephones
- Multi-line telephone systems
Technology
- Logistics and supply chain software (CargoWise One - ediEnterprise)
- Data base management, reporting, user interface and query software
- Spreadsheet software
- Microsoft Excel and other office applications
- Electronic mail software
- Enterprise resource planning ERP software
- Manufacturing resource planning MRP software
- Customer resource management CRM software
- Compliance software