Professional Services Consultant - HR/Payroll

Main Responsibilities:

- Implement and deploy FreeBalance HR and Payroll solutions following the company’s ISO 9001:2015 certified implementation methodology.

- Conduct business requirements reviews with government and public sector clients, gathering and documenting HR and Payroll functional, business, and statutory requirements.

- Analyze and map client HR and Payroll processes to FreeBalance functionality and prepare functional documentation and storyboards for client approval and sign-off.

- Configure and demonstrate FreeBalance HR and Payroll solutions, including employee management, compensation, benefits, allowances, deductions, payroll calculations, and related processes.

- Support the integration of HR and Payroll processes with financial management functions, including payroll accounting and General Ledger.

- Develop test plans and conduct User Acceptance Testing (UAT) of the configured solution with the client.

- Develop training materials and deliver product and user training, including Train-the-Trainer sessions, while ensuring effective knowledge transfer to client teams.

- Manage customer expectations and build effective client relationships while promoting FreeBalance values, methodologies, and good practices.

- Work closely with the Project Manager and project team to ensure activities, milestones, and deliverables are completed on time and within budget, providing regular updates on progress, risks, and issues.

- Provide functional feedback to Product Management based on client requirements and implementation experience, and perform other duties related to assigned projects and FreeBalance OKRs.

Qualifications:

- University degree in Human Resources, Accounting, Business Administration, Commerce, Information Systems, or a related field.

- Minimum of 10 years of Information Systems experience, including at least 5 years implementing ERP, HRIS, or Payroll solutions.

- Strong functional knowledge of HR and Payroll processes, including employee management, compensation, benefits, allowances, deductions, and payroll calculations.

- Demonstrated experience implementing and configuring HR and Payroll solutions, including requirements gathering, process mapping, testing, deployment, and training, with the ability to translate business needs into system solutions.

- Experience with ERP systems and the integration of HR/Payroll with financial management functions, particularly payroll accounting and General Ledger.

- Experience working with government or public sector organizations and knowledge of public sector HR, Payroll, and/or financial management processes is highly desirable.

- Strong analytical and problem-solving skills, with the ability to identify and address functional and implementation challenges.

- Excellent interpersonal, communication, and stakeholder management skills, with demonstrated ability to build positive customer relationships and excellent verbal and written Spanish and English.