About this role
ROLE & RESPONSIBILITY
- Responsible to serve customer by proceed order processing, product delivery, commercial documentations to meet service level agreement (SLA). Responding to customer enquiries and feedback the appropriate solutions to customer.
- Coordinate, negotiate and communicate with internal and external stakeholders to ensure customer orders fulfilment. The target is to ensure excellent service standards, customer satisfaction, compliance, and optimum cost of service.
EDUCATION
- Bachelor's Degree or higher in Business Administration or related.
EXPERIENCE
- Experience in customer service, sales coordinator, sale supports, sale operations will be advantage.
- New graduates are welcome.
- SAP knowledge (SD Module) will be advantage.
- Good command of spoken and written English.
- Good service mind, interpersonal and communication skill