About this role
Minimum Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in systems administration within a professional or technical services environment.
- Advanced knowledge of monitoring best practices and tools to include MECM and SCOM
- Proven expertise in managing Windows and Linux server environments.
- Experience providing Tier III desktop and infrastructure support.
- Strong knowledge of Windows operating systems and Microsoft enterprise technologies.
- Experience with Active Directory, user account administration, and identity management.
- Experience with enterprise endpoint management and desktop imaging.
- Knowledge of cybersecurity best practices, endpoint protection, and vulnerability remediation.
- Excellent analytical, troubleshooting, and problem-solving skills.
- Strong verbal and written communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience supporting executive-level customers preferred.
Preferred Qualifications:
- Certifications such as Microsoft Certified: Azure Administrator, Red Hat Certified Engineer (RHCE), or Cisco Certified Network Associate (CCNA).
- Experience with automation tools such as Ansible, Puppet, or PowerShell scripting.
- Familiarity with containerization technologies like Docker and Kubernetes.
- Background in managing hybrid cloud environments and cloud migration projects.
- Prior experience working in a consulting or professional services firm.
- Experience supporting Zero Trust environments.
- Experience supporting government or highly regulated environments.
Physical Requirements
- Ability to travel between facilities within the DC area as needed for support.
- Ability to perform on-site duties across designated shifts.