About this role
As a CDC Technical Lead (Central Delivery Care) in Core Networks Domain Delivery Unit (DDU), you will partner with Market Services, R&D, and Product teams to deliver seamless, high-quality care. You will drive continuous improvement and automation initiatives to enhance serviceability and customer experience. Working in a fast-paced, collaborative environment, you will lead and empower a skilled team to resolve critical issues, meet key performance targets, and deliver measurable business impact. Join us to shape the future of care delivery and raise service standards together.
You have:
- Require a bachelor's or master's degree or related field with 10+ years of experience in care delivery within the CORE Domain.
- Strong leadership and facilitation skills with a results-oriented approach and proven track record in driving financial results in core network projects.
- Deep knowledge of CORE Domain technologies and preferably the Nokia portfolio
Nice to Have
- Experience in implementing care delivery models and familiarity with R&D collaboration and product lifecycle management (PLM)
- Knowledge of AI/ML applications in care delivery with exposure to project budget and cost management