About this role
As a Resident Engineer, you will provide cost effective maintenance and optimizing the technical performance of Hardware of products in the portfolio including maintenance and upgrading of Firmware (product system software) and product related applications via remote technical support using canon remote assistance tools.
⦁ Engineering Degree or Diploma (electronics, mechanics and software)
⦁ Relevant experience in the service industry
⦁ Experience in understanding and following health and safety guidelines
⦁ Demonstrates a high technical aptitude with excellent fault-finding skills
⦁ Good customer handling and communication skills. Able to give customer instruction.
⦁ Team player that focuses on optimizing the team output
⦁ Good commercial insight and business acumen
⦁ Awareness to represent Canon as a company always (behavior, communication and presentation / appearance)
⦁ Current GCC driving license
Competencies
⦁ Able to work on own initiative and in a team environment.
⦁ The ability to ‘think outside the box’ while solving problems – innovative.
⦁ A high level of accuracy to provide relevant/timely information
⦁ The ability to get good results whilst working under pressure
⦁ Good communication skills