About this role
Role: Front Desk Receptionist
Location: Baltimore, MD
Job Type: Full-time, 100% On-Site (Monday - Friday, 8:30am – 5pm)
Duration : Temporary
Pay : $17+ per hour
MMG is seeking a friendly, patient, and customer service-oriented individual to join our client's team in Baltimore, MD. This is an excellent opportunity for a professional to provide exceptional front desk customer support.
Responsibilities:
- Greeting visitors : Welcome visitors in a friendly manner and direct them to the correct office or person.
- Answering phone calls: Answer and screen phone calls, take messages, and direct calls to the correct department or personnel.
- Handling mail: Receive, sort, and deliver mail, documents, packages, and courier deliveries.
- Providing administrative support: Perform basic filing and recordkeeping and make copies.
Maintaining the reception area: Keep the reception area and common areas clean and tidy.
- Providing customer service: Respond to customer inquiries in a polite and timely manner.
- Have strong communication and organizational skills.
- Able to multitask and manage time well.
- Proficient in Microsoft Office software and have a high level of professionalism and courtesy.
Requirements:
- Strong verbal and written communication abilities
- Must have prior administrative/front desk experience.
- Excellent problem-solving and multitasking skills
- Commitment to providing exceptional customer service
The Michelle Martin Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.