QA Test Manager

Role Overview

We are looking for an experienced QA Test Manager with 14+ years of experience to lead end-to-end Quality Assurance for enterprise applications. The ideal candidate will define the QA strategy, lead automation initiatives using Playwright, manage distributed QA teams, and ensure the successful delivery of high-quality software across multiple Agile projects. This role requires a strong combination of leadership, test management, automation expertise, and quality governance to drive reliable software releases.

Key Skills

- 14+ years of experience in Software Quality Assurance, Test Management, and Test Automation.
- Strong hands-on experience with Playwright for web UI automation testing.
- Expertise in designing, developing, and maintaining scalable automation frameworks using Playwright with TypeScript/JavaScript.
- Strong experience in Functional, Regression, Integration, API, End-to-End, and User Acceptance Testing.
- Experience in Non-Functional Testing (NFR), including Performance Testing and Security Testing.
- Strong understanding of Agile/Scrum methodologies, SDLC, STLC, test planning, execution, and defect lifecycle management.
- Experience with Azure DevOps, Jira, Git, Jenkins, and CI/CD pipeline integration.
- Ability to proactively identify, assess, and mitigate potential quality and delivery risks early in the QA lifecycle.
- Strong ownership of QA delivery, release readiness, quality governance, and testing best practices across multiple projects.
- Experience driving process optimization, test strategy improvements, automation adoption, and continuous improvements across QA and SDLC practices.
- Proven ability to lead QA planning, execution, resource allocation, stakeholder communication, and delivery management.
- Excellent leadership, analytical, problem-solving, and communication skills.

Key Responsibilities

- Define and implement the overall QA strategy, processes, standards, and quality governance framework across projects.
- Lead, mentor, and manage QA teams, ensuring effective test planning, execution, and delivery.
- Drive automation initiatives using Playwright and improve automation coverage across enterprise applications.
- Oversee functional, API, regression, end-to-end, performance, and security testing activities.
- Review and approve test plans, test cases, automation scripts, and execution reports to ensure testing quality and completeness.
- Collaborate with Product Owners, Business Analysts, Developers, Project Managers, and business stakeholders throughout the software development lifecycle.
- Manage defect triage, root cause analysis, release readiness, and production validation activities.
- Track QA metrics, quality KPIs, and testing progress, and provide regular status reports to leadership and stakeholders.
- Ensure automated test suites are integrated into CI/CD pipelines to support continuous testing and faster release cycles.
- Drive continuous improvement initiatives, establish QA best practices, and optimize testing processes across the organization.

Preferred Qualifications

- Experience testing enterprise-scale web and cloud-based applications.
- Relevant domain experience (Insurance preferred) is desirable.
- Experience with API testing tools such as Postman and exposure to performance testing tools is an added advantage.
- Strong understanding of modern QA practices, automation-first testing strategies, and quality engineering principles.