Commercial Production Specialist II

Hiring Range: $24.56 - $39.48

The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.

The Loan Production Specialist II supports the end-to-end process of business and commercial loan production, from due diligence through post-closing administration. This role ensures accuracy, compliance, and efficiency across loan documentation, funding, and system workflows. Responsibilities and required expertise increase with grade level, reflecting greater proficiency, leadership, and subject-matter expertise

Core Responsibilities

- Conduct due diligence for business and commercial loan requests.
- Fulfill testing and QA activities pertaining to manual rate changes, insurance administration and Participation transaction flows.
- Track, monitor, and escalate exceptions pertaining to the commercial loan administrative programs.
- Assist with project, audit, and research related projects pertaining to the Commercial loans.
- Perform control testing.

Specialized Focus Areas

- Perform document quality assurance prior to loan boarding.
- Handle complex Participation and Syndication loan originations, ensuring processing and documentation are completed timely and accurately.
- Provide Commercial and Business Banking loan documentation expertise for QA activities and/or LaserPro documentation production.

Critical Processing Validations

- Ensure insurance requirements and coverage are appropriately met for applicable collateral or conditions (e.g., dwelling, flood, all-asset coverage).
- Ensure collateral records and tracking are accurately documented.
- Ensure loan terms and conditions are satisfied prior to disbursement.
- Serve as a cross-trained team member supporting collaborative workflow and production management.
- Maintain strong quality control and regulatory adherence.
# Qualifications
- High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
- 2–8+ years of experience in loan production, commercial lending, or financial services, commensurate with grade level.
- Strong understanding of commercial loan documentation, funding procedures, and system workflows (e.g., nCino, core banking systems, LaserPro).
- Proficiency in loan origination platforms and Microsoft Office Suite.
- Excellent analytical, organizational, and communication skills.
- Ability to work independently and collaboratively in a fast-paced environment.