About this role
🚀 Welcome to Your Next Adventure! The HSE Manager is strategically responsible for establishing, leading, and managing health, safety, environmental, and worker welfare standards across all company operations in Qatar. Reporting directly to the Head of HR, this role acts as the primary authority on HSE and worker welfare, driving full compliance with Qatar Ministry of Labour (MOL) directives and legal frameworks. This position requires an independent, mature leader who operates with minimal supervision to establish cross-vertical governance across Supply/Fleet operations. The HSE Manager will lead regulatory reporting, conduct risk assessments, manage rider welfare and accommodation standards, and drive continuous safety improvements.
🛠 What You’ll Get Your Hands On:
- Strategic Governance & Cross-Vertical Oversight
- Establish and enforce HSE governance standards across Supply/Fleet operations.
- Serve as the functional lead for all health, safety, and welfare policies, ensuring full alignment with Qatar Labour Law and Ministry of Labour (MOL) regulations.
- Develop scalable safety strategies, policies, and SOPs that mitigate operational and legal risks across all business verticals.
- Regulatory Compliance & Government Relations
- Act as the primary HR/HSE liaison for the Ministry of Labour (MOL) and relevant government authorities in Qatar.
- Ensure seamless integration of worker welfare, accommodation standards, and health regulations into HR compliance reporting.
- Lead official audits, inspections, and formal regulatory filings.
- Worker Welfare & Accommodation Management
- Oversee regular inspections and audit programs for rider accommodations, ensuring compliance with Qatar Labour Law standards, sanitation, fire safety, and hygiene regulations.
- Establish actionable follow-up systems to resolve accommodation deficiencies swiftly.
- Drive proactive rider wellbeing, heat stress prevention, and living condition improvement initiatives.
- Incident Investigation, Risk Mitigation & Analytics
- Lead investigations into major operational incidents, workplace accidents, and safety breaches.
- Formulate and track Corrective and Preventive Action (CAPA) plans to eliminate recurring hazards.
- Perform comprehensive risk assessments across operational hubs, dark stores, and field activities.
- Report key safety metrics, trend analyses, and compliance risks directly to HR leadership.
- Training, Culture & Team Support
- Design and implement comprehensive HSE induction and continuous training programs (defensive driving, heat stress, emergency response).
- Promote a company-wide safety culture across riders, fleet operators, and facility staff.
- Operate independently to support HR leadership with strategic decision-making and operational execution.
🧙♂️ The Magic You Bring
- Education & Certifications Education: Bachelor’s degree in Occupational Health & Safety, Environmental Science, Human Resources, Engineering, or a related field.
- Mandatory Certification: NEBOSH International General Certificate (IGC) or NEBOSH Diploma.
- Preferred Certifications: IOSH Managing Safely, OSHA Certification, First Aid & Fire Safety Trainer, Road Safety Certification.
- Experience 6+ years of progressive HSE leadership experience, preferably within logistics, last-mile delivery, workforce management, or multi-site operations.
- Proven track record of operating at a Managerial level with strong decision-making autonomy and minimal supervision.
- Mandatory hands-on experience in Qatar dealing directly with Ministry of Labour (MOL) standards, audits, and compliance requirements.
- Demonstrated ability to manage large workforce populations and multi-facility accommodations.
- Knowledge, Languages & Skills Language: Native or fluent Arabic speaker is mandatory for official communication and representation with the Ministry of Labour and local authorities.
- Deep expertise in Qatar Labour Law, worker welfare policies, and government compliance frameworks.
- Strong leadership, stakeholder management, and analytical skills.
- Proficiency in safety data reporting and presentation tools.
Inside Snoonu’s Universe Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
The Dream We’re Chasing To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
The Quest We’re On To radically transform how people live by leveraging technology to connect them with endless possibilities.
Our Everyday Superpowers
Be Customer Obsessed : “Focus on the customer and all else will follow.” Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.” Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.” Lead by Example and Take Ownership: “Be the change you want to see and take ownership.” Work Smart and Deliver Results : “You can do more by doing less, better, and faster.” It's All About People: “Be a team player; together we are stronger.” Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”
Perks & Worklife Magic At Snoonu
🌐 Global Vibes – Collaborate with a worldwide crew. 🧠 Brain Boosters – Learning budgets, access to courses, and tools for your growth. 🚒 Builder’s Playground – Own your tasks, own your path! We’re big on autonomy. 🏝️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies. 🛠️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.
Great Place to Work® Certified We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
Certified for Excellence Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
Beyond the Code: Giving Back Matters We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.
Diversity Isn’t Just a Buzzword At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
Let’s Build the Future Together Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.
Stay in the loop—connect with us on LinkedIn (https://www.linkedin.com/company/snoonu-qatar/life/17ebe029-323b-4616-939c-5df5d41f2eee/) !