About this role
Job Summary:
Under some supervision, enter data into a database or other computerized system to maintain up-to-date stock/inventory and training records; retrieve stored information to respond to enquiries (for example on inventory levels or delivery schedules.) Perform other routine administrative activities according to the organization's established procedures. These activities may include responding to customer escalations, order allocation, part profile & inventory records; preparing reports, training operators, customs compliance processes, domestic and international transportation related procedures and completing forms (receipt, transfer, delivery, dispatch, etc.)
We are looking for a talented Parts Representative to join our Distribution business in Kamloops .
Will make an impact in the following ways:
- Assist Distribution Business customers, technicians, and internal personnel in identifying and securing required parts and supplies
- Perform customer parts counter duties including receiving calls, greeting walk-in customers, completing paperwork, and processing cash, check, and credit card transactions
- Utilize systems, catalogs, and other resources to identify, source, and procure parts in a cost- and time-efficient manner
- Support technicians and other parts personnel with complex parts requests or alternative solutions
- Maintain accurate records and documentation related to parts transactions, inventory, and core processing
- Maintain a clean, organized customer parts area and warehouse
- Identify opportunities to upsell supporting products and services when appropriate
- Comply with Cummins Health, Safety & Environmental policies and use required personal protective equipment
- Perform additional parts-related duties including inventory management, shipping and receiving, and warehouse activities as assigned
Minimum 3-5 years Heavy Duty/Mining/ Industrial parts experience given preference
Renumeration to follow Teamsters CBA
Shift as per hiring managers discretion
Some travel required