About this role
WHO WE ARE & WHAT WE DO
Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community. TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:
- Level II Trauma Center
- Primary Stroke Center
- Level III Neonatal Intensive Care
- Pediatric Intensive Care
- The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle.
Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.
HOW YOU'LL MAKE AN IMPACT
Job Summary:
- Responsible for the administrative, operational, financial, and human resource management of one or more physician medical practices associated with the Family Medicine Residency.
- Ensures effective delivery of ambulatory services, achievement of financial and operational goals, regulatory compliance, and an exceptional patient experience.
- Partners closely with physicians and clinical leaders interfacing with centralized corporate departments to support organizational objectives.
Reports To:
- Dir/Academic Clinical Ops
WHAT YOU’LL NEED TO APPLY
Required Education:
- Bachelor's degree in business or a related field and minimum with three (3) years of supervisory experience in physician office, customer service, billing, or clerical environments
- High school diploma (or certificate of equivalency) and five (5) years supervisory experience in physician office, customer service, billing, or clerical environments
Preferred Education:
- Master of Healthcare Administration (MHA), Master of Business Administration (MBA), Master of Public Health (MPH), or a master’s degree in a related field.
Required Experience:
- Knowledge of healthcare operations, physician practice management, and ambulatory care workflows.
- Knowledge of value-based care models and population health management.
- Strong organizational and management skills.
- Strong analytical and problem-solving abilities.
- Excellent communication, interpersonal, and relationship-building skills.
- Excellent written, verbal and presentation skills, including the ability to communicate complex matters clearly to executive, clinical, academic and community audiences.
- Proficiency in electronic health records, practice management systems, and business analytics tools.
- Ability to effectively collaborate with physicians, residents, faculty, and healthcare leaders.
Preferred Experience:
- Experience managing primary care.
- Four (4) plus (+) years of work experience (in any capacity) in a medical practice setting.
- Knowledge of value-based care models and population health management.
Required Certification/License/Registry:
- None
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Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.