About this role
Job description:
The role will work closely with the Warehouse, Logistics, Purchasing, Sales, and Quality/QA teams to ensure that products received and distributed in the U.S. meet established company quality and food safety standards.
Key Responsibilities
1. FDA/FSMA/GMP/ FSVP
· Document FDA and USDA regulations utilizing self-generated quality assurance and quality control guidelines.
· Conduct preliminary testing (in-house or outside lab) and evaluation of products in support of FDA regulations.
· Participate in preparation of submission to FDA/FSMA / FSVP and other regulatory agencies.
· Participate in regular internal and FDA/GMP regulatory inspections and audits.
· Verify all FDA documentation on all products imported.
· Maintain extensive documentation adhering to FDA guidelines.
· Monitoring and managing compliance related documentation for all suppliers of Vadilal Industries USA.
· Report all non-confirming findings according to project approved Quality control plan to CEO.
2. R&D
· Competition product testing and assessment of the result vs Vadilal products.
· Suggestions for improvements basis the comparison.
· Liaison with sales team for new product development suggestions.
· Monitoring and managing All suppliers of Vadilal Industries USA.
3. Incoming Product Inspection
• As and when required Inspect incoming shipments of finished products received from overseas manufacturing facilities
• Conduct sampling and visual inspection of products based on established procedures.
• Document inspection findings and report quality concerns to the QC/QA Manager.
4. Warehouse Quality Control
• Conduct routine inspections of warehouse storage areas and products.
• Monitor storage conditions such as temperature, humidity, cleanliness, and product segregation, as applicable to the products.
• Ensure products are stored and handled according to established requirements.
• Monitor product rotation using FIFO/FEFO principles, as applicable.
• Check products for damage, deterioration, pest activity, packaging issues, or other quality concerns.
• Assist with periodic warehouse quality audits and inspections.
5. Product & Packaging Quality
• Verify product packaging and labeling against approved specifications.
• Check lot codes, expiration/best-before dates, country-of-origin information, and other required product information.
• Assist in identifying packaging defects or inconsistencies.
• Maintain records of rejected, or held products at port of entry..
6. Non-Conformance & Corrective Actions
• Identify and document product non-conformances.
• Assist in investigating quality issues and determining possible causes.
• Maintain records of products placed on quality hold.
• Follow up with the appropriate departments regarding corrective actions and disposition.
• Escalate significant quality or food safety concerns to the QC/QA Manager.
7. Customer Complaints & Quality Issues
• Assist in documenting and investigating customer complaints related to product quality, packaging, labeling, foreign material, damaged products, or other quality concerns.
• Collect relevant product information, including lot/batch number, date received, and photographs when required.
• Coordinate with the Quality/QA team and overseas manufacturing facility for investigation and resolution.
• Maintain complaint and investigation records.
8. Documentation & Compliance
• Maintain accurate QC inspection records, reports, checklists, and logs.
• Assist in maintaining product specifications and quality documentation.
• Support traceability exercises and product recall activities, when required.
• Assist with internal audits and regulatory/customer audits.
• Ensure quality records are complete, accurate, and readily available.
· Prepare and update inspections instructions, control plans, and other necessary documentation.
· Ensure annual update of the quality Sops and CEOs approval according to government regulations.
9. Coordination with India Manufacturing Facilities
• Communicate quality-related observations and issues to the Quality/QA team for all suppliers.
• Assist in sharing product complaints, packaging concerns, and non-conformance information with the appropriate overseas manufacturing team.
• Follow up on responses and corrective actions as directed by the QC/QA Manager.
• Maintain proper documentation of quality issues and resolutions.
10. All other compliances:
· Follow policies, procedures and regulations maintaining good documentation, including maintenance and data management to ensure compliance for audit preparation.
· Conduct reviews and audits of business processes to ensure compliance with standard operation procedures and documented performance metrics.
· Develop and maintain library of standard operating procedures and policies to ensure compliance with internal and federal requirements.
Qualifications
• Bachelor’s/ Masters degree in food science, Food Technology, Chemistry, Biology, Microbiology, or a related field preferred.
• 0–2 years of experience in Quality Control, Quality Assurance, food/FMCG distribution, warehousing, or a related field preferred.
• Fresh graduates with relevant education may be considered.
• Must have excellent problem solving and conflict management skills.
• Must have eagle’s eye for detailing.
• Basic understanding of food safety, GMP, quality control, and product handling principles.
• Basic knowledge of Microsoft Office, particularly Excel and Word.
• Strong attention to detail and documentation skills.
• Good verbal and written communication skills.
• Ability to identify and promptly report quality issues.
• Ability to work effectively with Warehouse, Logistics, Sales, and Quality teams.
Preferred Qualifications
• HACCP or food safety training.
• Knowledge of FDA/FSMA/ FSVP requirements applicable to food importers and distributors.
• Experience with warehouse inspections, incoming inspections, product sampling, or quality documentation.
• Experience with imported food/FMCG products is an advantage.
Benefits offered:
Work Location: In person