Front End Supervisor - PT

This is a part-time position offering competitive wages and specific benefits, including a 401k plan with employer matching, company paid life insurance, supplemental insurance plans (STD, LTD, vision, etc.), employee assistance program, employee discount, ski/bus pass discount program, and more!  All benefits are subject to enrollment of eligibility and plan provisions.

The Front-End Supervisor oversees daily activities of front-end operations in the grocery store. Responsible for supervising cashier staff, ensuring efficient checkout processes, and delivering exceptional customer service.

Supervision of Checkout Operations

- Oversees cashier activities to ensure efficient and accurate transactions.

- Monitors checkout lines to minimize wait times and ensure customer satisfaction.

- Addresses customer inquiries and resolves issues promptly.Works with Front End Manager to ensure appropriate staffing of checkout lanes.

- Trains new cashiers on checkout procedures, customer service standards, and product knowledge.

- In collaboration with the Front-End Manager, addresses disciplinary issues or performance concerns according to company policies.

- Ensures front end staff receive breaks.

Cash Handling and Security

- Works with Front End Manager in managing cash registers, including opening and closing procedures, balancing drawers, and performing cash drops.

- Enforces cash handling policies and security measures to prevent theft or fraud.

- Conducts regular cash audits and reconciles discrepancies.

Customer Service

- Greets customers and provides assistance as needed.

- Resolves customer complaints or escalates issues to the Front-End Manager or Store Leadership as necessary.

- Ensures a clean, organized, and welcoming checkout area.

Safety and Compliance

- Ensures safety protocols and sanitation standards are being follows.

- Ensures compliance with all applicable regulations, including food safety guidelines.

Qualifications

- Minimum age of 18.

- Previous experience in retail or grocery store environment, with at least 1-2 years in a supervisory or leadership role.

- Strong communication and interpersonal skills.

- Excellent problem-solving skills and the ability to remain calm under pressure.

- Proficiency in cash handling and point-of-sale systems.

- Knowledge of basic accounting principles and inventory management practices.

- Flexibility to work evenings, weekends, and holidays as needed.

- Ability to stand for prolonged periods of time