Nike - BOH (Back of House) Lead - Toronto Eaton Centre

Who are we?

Retailors is a leading and rapidly expanding retailer specializing in the sports and athleisure segment. We are proud to be a global partner of choice for operating Nike retail locations in Canada, Europe, Australia, New Zealand, and Israel. As we continue to grow, the role of the BOH Lead is pivotal in supporting efficient store operations and delivering the premium Nike experience our customers expect.

Are you Ready?

As a BOH (Back of House) Lead working for Retailors Sports Inc., the official operating partner of Nike in Canada, you will play a key role in leading back-of-house operations, maintaining strong inventory standards, and ensuring product is efficiently received, organized, and available to support the sales floor.

What You Will Do:

- Lead and support all Back of House operations, ensuring efficient and organized daily execution.

- Oversee product receiving, shipment processing, transfers, replenishment, and stockroom organization.

- Ensure products are accurately processed, stored, and readily available to support sales floor needs.

- Maintain BOH standards and ensure the stockroom is organized, clean, safe, and operationally efficient.

- Lead and coach the team on BOH procedures, inventory accuracy, and operational best practices.

- Coordinate and execute shipment load-ins efficiently and within required timelines.

- Partner closely with store leadership and the sales floor team to ensure timely and accurate product replenishment.

- Support inventory counts, cycle counts, product transfers, and other inventory control processes.

- Monitor inventory accuracy and help identify and resolve discrepancies.

- Ensure compliance with Nike and Retailors operational standards, policies, and procedures.

- Support Loss Prevention initiatives and maintain proper product handling and security standards.

- Prioritize daily BOH workload and delegate tasks effectively to ensure operational goals are achieved.

- Support new product launches, seasonal transitions, and other store initiatives.

- Promote a positive, collaborative, and results-driven team environment.

What We Would Love to See:

- Minimum 1–2 years of retail, stockroom, inventory, or operations experience.

- Previous experience in a leadership or key-holder role is considered an asset.

- Strong organizational skills with excellent attention to detail.

- Experience with inventory management, shipment processing, replenishment, and stockroom operations.

- Ability to prioritize and manage multiple tasks in a fast-paced retail environment.

- Strong communication and teamwork skills with the ability to coach and support team members.

- Ability to work efficiently while maintaining accuracy and operational standards.

- Comfortable with the physical requirements associated with receiving, moving, and organizing merchandise.

- Open availability, including evenings, weekends, and holidays as required by the business.

What You Will Get:

- Amazing discount on Nike gear.

- Opportunity to learn and grow your career with an outstanding athletic wear brand.

- Positive and supportive team environment.

Pay range: $20.45/hour
This is a vacant position.

Retailors (Fox Group) is an equal opportunity employer committed to diversity and inclusion, and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

We thank all applicants for their interest in this exciting opportunity; however, only qualified applicants will be contacted.