PACE Center Coordinator

Valir PACE provides integrated medical and social services to our most vulnerable seniors, helping to unlock their full potential. We are looking for team members who are energized by working in diverse teams toward our shared purpose. Those eager to drive groundbreaking innovation, and who will interact with those we serve and those who serve them in a spirit of understanding and compassion.

WHAT WE OFFER

- Competitive pay, retention and referral bonuses

- Outstanding Medical, dental, and vision insurance

- Paid day off for your birthday

- 401K Company match on day one

- Company paid life insurance

- Generous PTO

- Career development opportunities

- Employee Recognition

#PACE

Qualifications

Job Summary:

The PACE Center Coordinator – LPN supports the coordination of daily PACE center operations and clinical workflows to promote safe, efficient, and participant-centered care. This role serves as an on-site clinical support resource and works collaboratively with the RN Care Coordinator, providers, and interdisciplinary team (IDT) to communicate participant needs, coordinate services, and facilitate timely follow-through on care plans.

The Center Coordinator – LPN does not have direct supervisory responsibility and functions in a supportive and coordinating capacity. The role assists with daily center activities, participant flow, clinical information gathering, and communication between center and clinical teams.

Duties/Responsibilities:

- Coordinate daily center activities to support efficient participant flow and service delivery.

- Conduct routine rounds to identify participant safety, engagement, and environmental needs.

- Coordinate participant check-in and assist with maintaining established center processes.

- Help maintain a clean, safe, organized, and well-stocked center in collaboration with Central Supply.

- Receive and communicate participant concerns to the appropriate team member for follow-up.

- Serve as an on-site clinical support resource for participant needs.

- Gather and document participant symptoms, vital signs, and changes in condition.

- Communicate changes in participant condition to RN Care Coordinators and providers for assessment and direction.

- Escalate urgent or emergent concerns according to established protocols.

- Reinforce care plans, provider instructions, and follow-up needs as directed by the IDT.

- Assist with coordination of care transitions following hospital, emergency department, or skilled nursing stays.

- Coordinate home care scheduling needs and communicate changes in participant coverage.

- Collaborate with Home Care Coordinators regarding scheduling needs, gaps, call-outs, and participant-specific changes.

- Communicate schedule updates and service changes to appropriate staff.

- Assist with coordinating daily adjustments based on participant needs and staffing availability.

- Participate in IDT meetings and communicate relevant participant updates, risks, and needs.

- Coordinate communication among nursing, providers, therapy, social services, intake, and other members of the IDT.

- Support implementation and follow-through of participant care plans under the direction of clinical leadership.

- Serve as a communication link between center operations and clinical teams.

- Assist with onboarding, training, and competency activities as assigned.

- Provide support and coverage within the center during staffing shortages or changing participant needs.

- Support accurate, timely, and complete documentation in the electronic medical record.

- Assist with follow-through of provider orders and clinical recommendations as directed.

- Participate in chart reviews, audits, and quality checks as assigned.

- Support compliance with CMS, state, PACE, and organizational requirements.

- Maintain HIPAA compliance and participant confidentiality.

- Follow and reinforce established infection control, safety, and emergency preparedness procedures.

- Identify and communicate operational, clinical, safety, or participant concerns to the appropriate leadership or clinical team member.

- Participate in quality improvement activities and organizational initiatives.

- Participate in committees and other PACE-related activities as assigned.

- Perform additional duties as assigned.

Required Skills/Abilities:

- Excellent verbal and written communication skills.

- Excellent interpersonal and customer service skills.

- Excellent customer service skills.

- Excellent organizational skills and attention to detail.

- Exhibits caring attitude toward patients and families

- Excellent time management skills with a proven ability to meet deadlines.

- Strong analytical and problem-solving skills.

- Ability to function well in a high-paced and at times stressful environment.

- Proficient with Microsoft Office Suite or related software.

Education, Licenses, Certifications and Experience:

- Current Licensed Practical Nurse license in good standing

- Current CPR Certification

- Minimum two years of clinical experience

- Experience in geriatric care, primary care, or PACE preferred

Physical Requirements:

- Lift up to 100# from 19 to 25(Occasional)

- Stand(Constant)

- Walk up to .25 mile(Frequent)

- Sit(Occasional)

- Sustained Forward bending in standing(Occasional)

- Sustained squat(Occasional)

- Kneeling(Occasional)

- Push/Pull up to 75# of force at 36(Frequent)

- Repetitive squat(Occasional)

- Full body range of motion(Constant)

- Grasp of various sizes and weights up to 50#(Constant)

- Front Carry – two handed carry of 25# up to 20 feet(Occasional)

- Balance(Continuous) In walking, standing, carrying, moving patients, and equipment, etc

Working Conditions:

This position will be in an indoor climate-controlled environment with occasional travel with exposure to outdoors elements. This position may be exposed to the following: toxic caustic chemicals, extreme conditions (hot or cold), dust fumes gases (including asbestos), moving mechanical parts, potential electric shock, x-ray electro-magnetic energy, high pitched noises, needles or other sharp objects, blood or body fluids, communicable diseases, unprotected heights, CRT (computer) monitor, and frequent repetitive motions.

Safe Environment:

- Demonstrate knowledge of PACE specific and individual role in the fire/safety program including the following management plans: safety, security, hazardous materials/waste, emergency preparedness, life safety, medical equipment and utility systems.

- Participate in the PACE policies and procedures relating to infection control for self, patients, and staff.

- Observe proper body mechanics and safety precautions in all job duties.

- Communicate information about incidents involving self, patients, staff and/or visitors to appropriate parties, using facility incident reporting systems as appropriate.

- Demonstrates the safe operation of equipment and machinery and follows procedures for reporting and correcting an unsafe situation.

Growth & Development:

- Attend and participate in all applicable training and development workshops including mandatory annual in-services/competencies.

- Actively identify and participate in training, education and developmental activities to improve own knowledge and performance or the knowledge and performance of others.

- Seek and use feedback to improve own performance

- Develop professional and personal growth by utilizing community and professional resources.