Organized Retail Crime Manager

The Organized Crime Retail Manager initiates, conducts, and resolves complex organized retail theft/fraud investigations. Coordinates case investigations related to organized retail crime. Serves as a contact and direct ORC interactions with law enforcement and applicable departments. Partners with departments to create ORC awareness material for store management and team members.

Key Responsibilities:

- Assist the Asset Protection Director in reducing losses to the Division attributable to Organized Retail Crime.

- Conduct Organized Retail Crime Prevention and Awareness Training for internal and external customers.

- Follow-up on Store Manager Shoplift Incident reports by recovering video evidence and contact with store personnel, approximately 25 per week

- Conduct criminal and civil investigations and prepare reports

- Routinely testify in civil and criminal proceedings

- Analyze business reports, investigator reports, contract security reports and effectively re-deploy contract security assets to maximize the ROI.

- Build and maintain on-going partnership with Law Enforcement, Public Officials and a wide spectrum of the business community.

- Assist Law Enforcement during the execution of search warrants, including identification and recovery of stolen merchandise.

- Impact losses attributed to Organized Retail Crime

- Conduct surveillance of know ORC suspects

- The ability to take on call questions on ORC

Key Requirements:

- 5-7 Years of Law Enforcement experience or 3-5 years of Retail Loss Prevention or Asset Protection investigation experience

- Experience in Organized Retail Crime preferred

- 3-5 Years of experience in conducting surveillance, counter surveillance and covert investigations

- Thorough knowledge of Penal Codes, Evidence Codes, Civil Codes and procedure for the geographic area encompassing the division

- Demonstrated ability to conduct criminal investigations, interview and interrogation skills, evidence gathering and report writing for presentation to Law Enforcement

- Track record of successfully managing volatile situations and ability to interact with all levels of the public from the criminal element to public officials and business leaders

- Proven ability to testify in criminal proceedings including, Municipal, Juvenile, Criminal Courts and Grand Juries

- Ability to maintain a strict level of confidentiality during lengthy investigations

- Strong supervisory skills with proven track record as a motivated self-starter. Able to work long irregular hours in fluid environment without direct supervision

- Ability to multitask and manage numerous on gong in-depth investigations simultaneously

- Working knowledge of MS Word, Excel and Power Point

- Proficiency in facilitating large group presentations and training

- Working knowledge of current CCTV systems, portable video equipment and surveillance devices

- Familiarity with background, asset and property searches at the local, state, and national level

We also provide a variety of benefits including:

- Competitive wages paid weekly

- Access to up to 50% of your earned wages before payday, via our partnership with Stream

- Associate discounts

- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)

- Time off (vacation, holidays, sick pay). For eligibility requirements please visit https://urldefense.com/v3/__https:/myaci-benefits.com/__;!!K1aXqncla1X7G90AkdLmCg!rAQQIgK5qTHEOZimihiTu-Cq5CqDd5yTyDy2Md9yy2X9n5N5-LNd_VFz-Ph78hdScxWtyckceXfHreYVJ1PsQk_8tfijDVHG5g$ myACI Benefits

- Leaders invested in your training, career growth and development

- An inclusive work environment with talented colleagues who reflect the communities we serve

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A copy of the full job description can be made available to you.