Plant Ops. Administrative(FT)

When you work at THE FORUM , you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

THE FORUM is recruiting for a hospitality focused Plants Ops Administrative to join our team! Provide executive-level administrative support to the Plant Operations Director and department leadership; process invoices, manage work order system and associated quality control reporting processes; schedule departmental meetings and special projects; manage departmental correspondence; assist with CAPEX project management and supportive documentation; assist with scheduling and monitoring preventive maintenance program. Maintain an orderly, efficient, professional office. Follow the direction of the department management staff and complete duties in a timely manager while meeting or exceeding The Forum hospitality and service standards.

Maintain an orderly, efficient, professional office. Follow the direction of the department management staff and complete duties in a timely manager while meeting or exceeding The Forum hospitality and service standards.

Employment Status : Full Time

Shift Schedule : 8:30am-5:00pm- must be available to work some weekends.

Hourly range : $ 24.37- $ 31.69

Why You'll Love Working Here

- Medical, Dental, and Vision insurance; HSA and FSA options

- Life and Disability coverage (basic and voluntary)

- Voluntary Accident, Critical Illness, Identity & Fraud Protection, and Pet Insurance

- Competitive benefits and 401(k) with company match

- Referral Bonus Program - Up to $500 per referral!

- Generous PTO, Paid Holidays and Bereavement Leaves

- Employee Assistance Program & a Safe and clean work environment

- Birthday Celebration, Service Tenure Awards and Monthly Employee Engagement Activities

- Career Advancement Opportunities

- Tuition Reimbursement Program

- A warm, engaging, and mission-driven workplace where your impact truly matters

- Opportunity to make a meaningful impact on residents' lives

Here are a few of the daily responsibilities of a Plant Ops. Administrative:

- Be first point of contact for the Resident Help Desk during normal working hours.

- Main point of contact for contractors (check-in, scheduling, and collecting invoices).

- Assist Plant Ops Management staff (Director, Associate Director) with various duties and requests as needed.

- Handle all calls from the Front Desk staff that require immediate attention.

- Add, remove and update resident profiles in Worxhub.

- Comply with management, objectives, department, and SOP’s. Place orders for supplies for department needs through PO (purchase Order) system in department after receiving management approval.

- Take resident complaints and work with team members to resolve issues or seek management direction.

- Handle all key requests, garage door openers for residents, team members and Sales Office.

- Assist with reports as requested by Department Director.

- Maintain an accurate and organized filling system.

- Match up invoices with material requisitions, packing slips, and delivery slips.

- Maintain a financial record system using department budget management system.

- Oversee charge slips/credit slips for residents and Sales Office. Maintain accurate log sheets.

- Checkbook maintained on a weekly basis and coded to the correct and appropriate account.

- Properly track and administer maintenance contracts of department.

- Assist with planning, organizing, entering information, and maintaining WorxHub. Take service requests from residents.

- Maintain up to date profiles for residents noting preferences, locations, and contact information.

- Input physical plant assets in Worxhub, and any newly installed assets specific to each unit for IL/HCC.

- Follow up on all work orders and call back residents/managers on the status of pending work orders.

- Coordinate all Landscape work order requests with residents.

Here are a few of the qualifications we need you to have:

- Knowledge of Word Perfect, Excel, and calendar plus: ability to use a personal computer, typewriters and other office equipment.

- Account Payable Experience

- Have proficient knowledge of bookkeeping and financial record keeping using the department budget management system.

- Ability to effectively communicate with residents, families, supervisors and community team members.

- Ability to perform duties with minimal supervision.

- Willingness to work with the elderly.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer