About this role
Job Description
Admissions Assessment and Application Processing
- Review and process admissions applications, including supporting documents
- Assess applicants' eligibility based on established admissions criteria
- Evaluate international and overseas academic qualifications
- Communicate admissions requirements, outcomes, and next steps to prospective students
- Maintain accurate and complete admissions records
Student Contracts and Regulatory Compliance
- Provide Pre-Course Counselling to students where required
- Prepare, issue, and facilitate student contracts
- Ensure contract administration complies with EduTrust and other applicable regulatory requirements
- Support audits, regulatory reviews, and compliance reporting
Student's Pass Administration
- Support Student's Pass applications, renewals, and cancellations
- Review and submit documentation through ICA's SOLAR system
- Monitor application progress and update students
- Maintain Student's Pass records in accordance with applicable requirements
Student Support
- Respond to applicants and student enquiries
- Support scholarship and financial aid application processes
- Assist with student onboarding, including orientation programmes
Contract Automation and Process Improvement
- Manage the University's contract automation process
- Coordinate with internal stakeholders to support smooth operations
- Resolve operational issues and maintain process documentation
- Identify opportunities to improve efficiency, accuracy, and compliance
Qualifications
- Diploma qualification with 2 to 5 years of experience in admissions, student services, enrollment management, or a related higher education setting
- Experience in a Singapore Private Education Institution (PEI) will be highly advantageous
- Familiarity with international education systems, qualification assessment, Student's Pass administration, and ICA requirements are preferred
- Strong attention to detail, organization, record management, and communication skills
- Proactive team player with strong initiative, sound judgment, and ability to work independently
- Passionate about continuous improvement and has an interest in using technology and automation to improve processes