Business Development Manager

Business Development Manager (Charlotte, NC)

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We are

We provide exterior property maintenance (pressure washing, gutter cleaning, window cleaning, and specialty cleanings) to HOAs, apartment communities, office buildings, retail centers, and auto dealerships. We bring tech-savvy service to a field where that is rare, and our clients rely on it and appreciate us for it. While SOR is headquartered in Raleigh, this role is in-person and on client sites at our Charlotte branch.

The role

You will bring in new business and grow the customers we already have. You own the customer before the work starts and own future work after it is finished. Once you win a job, a Project Manager takes over scheduling and day-to-day service, so your time goes to selling and building relationships.

You are

- A sharp, hard-working people-person who wants control over your own schedule and your own compensation

- Independent: once you have context and direction, you take the ball and run with it

- Reliable: you do what you say you will

- An excellent communicator, written and spoken, in person and virtually

- Ethical: you earn the trust we place in you and choose to do the right thing

- Proud of your work, and willing to keep learning no matter how experienced you are

- A team player who knows a rising tide lifts all boats

What you will do

- Find and win new customers through prospecting, networking, and referrals

- Grow existing customers by identifying more services, locations, and revenue

- Own the annual maintenance plan renewal process

- Visit properties, walk sites, define the scope of work, and build quotes and proposals

- Build relationships with property managers, HOA boards, and decision-makers, and hold regular business reviews with key accounts

- Keep the CRM and sales forecast accurate, and manage your pipeline so no proposal sits open past 90 days without a reason

- Hand each sold job to the Project Manager with everything they need, then stay available for the relationship and future work

- Track gross margin, build your annual sales plan, and send a weekly sales summary to leadership

- Take part in a trade association such as BOMA, and serve on a committee when it fits

What we are looking for

- Proven sales or business development success, ideally selling services to commercial property managers, HOAs, or similar B2B customers

- Knowledge of the Charlotte market and the kinds of customers we want to serve there is strongly preferred

- Existing relationships with local property managers, BOMA, HOA management companies, or the local business community are a big plus

- Comfort with CRM systems and with mapping or satellite imagery measurement tools is helpful

- Experience with commercial service companies or property maintenance firms is helpful

- A good driving record with at least 3 years of driving experience. Because you will drive a company vehicle, being covered by our auto policy is a requirement of hire.

Compensation and benefits

- Salary (paid weekly) plus commission (paid monthly), with commission based on your sales results against your annual sales plan

- Take-home company vehicle with allowed personal use

- 401(k) with company match

- Subsidized health insurance for you or your family

- Supplemental insurance available (dental, vision, disability, and more)

- Paid time off and company holidays

- Parental leave for new parents

- Extra PTO you can earn by volunteering in the community

- Opportunities to grow through classes, certifications, and added responsibility and influence

- A well-functioning team of motivated, intelligent, caring co-workers

SOR is an equal opportunity employer and follows all applicable laws. Applicants must be authorized to work in the U.S. without restriction; we cannot sponsor visas. SOR uses E-Verify. We may request race, ethnicity, and gender information for EEO reporting. Providing this is voluntary and will not affect your application.

We do not accept unsolicited resumes or offers of services from recruitment agencies or headhunters. All inquiries must be made directly by applicants.