Automotive Sales BDC Agent

Job Title: Automotive Sales BDC Agent (Call Center Focused)

Job Type: Full-time
Pay: $50,000 – $80,000 per year (hourly base + performance-based bonuses)
Work Location: On-site | One Location

Who We Are:

Marcotte Ford is a family-owned, single-point dealership that believes consistent follow-up and strong communication drive sales success. Our BDC is a key part of our sales operation, working hand-in-hand with our sales team to create quality opportunities and a great customer experience. We value teamwork, accountability, and long-term growth in a supportive, professional environment.

Position Overview:

As a Sales BDC Agent , your primary focus is generating showroom traffic and sales opportunities. This is a phone- and internet-based sales role where success is measured by appointments set, shown, and sold. If you enjoy sales, follow-up, and seeing your effort directly impact your income, this role offers strong earning potential.

What Youll Do:

- Handle inbound and outbound sales-focused calls

- Respond promptly to internet leads, texts, and emails related to vehicle sales

- Make outbound follow-up calls to new and unsold prospects

- Set, confirm, and re-confirm sales appointments

- Use proven call scripts and sales processes

- Build rapport and identify customer needs to drive appointments

- Accurately document all customer activity in the CRM

- Work closely with the sales team to ensure strong appointment handoffs

- Contribute to meeting sales goals for calls, appointments, and show rates

Schedule:

- 8-hour shifts

- 5 days per week

- Saturday availability required

What Were Looking For:

- 1 year of customer service or sales experience (preferred)

- Call center or automotive sales experience is a plus

- Confident, professional phone skills

- Strong follow-up and organizational habits

- Goal-oriented while remaining team-focused

- Coachable and open to feedback

- Basic computer and CRM proficiency

- Valid Drivers License with a clean driving required

What We Offer:

- $50,000–$80,000 annual earning potential

- Hourly base pay plus performance-based bonuses

- 401(k) with Match

- Health, Dental, Vision & Group Life Insurance

- Additional Voluntary Life Insurance, LTD & Accident Insurance

- Paid Time Off

- Paid Holidays

- Milestone Anniversaries are recognized & celebrated

- Employee Discounts

- Paid training and ongoing coaching

- A supportive, family-style dealership culture

- Opportunity to grow within the sales department