Global Financial Crimes Manager – Exam and Issue Management

Job Description:

Job Title : Global Financial Crimes Manager – Exam and Issue Management

Corporate Title:   Vice President

Location:  Chester

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Location Overview:

Find us in the city of Chester, a destination renowned for its culture, history, and beauty. Working at Bank of America Chester offers a far-reaching global career for a world-renowned organisation, whilst being ideally situated against the backdrop of the rolling North Wales hills and the banks of the serene River Dee.

Role Description:

- The Financial Crimes Investigations Manager has oversight of audit and regulator exams and quality and timely issues remediation.
- This role serves as the primary point of coordination and guidance of responses to regulatory, and audit, exams and issues where International FCI is the supporting stakeholder or a key stakeholder.
- The position plays a critical role in assessing and recommending process improvement opportunities and driving optimal execution across end-to-end investigative processes.
- This role ensures the consistent quality of support activities, processes, and outputs by reinforcing effective review practices and promoting a culture of continuous improvement. The Manager also serves as a subject matter specialist, influencing strategy-making and strategic direction to reduce risk and create robust, high-value investigative outcomes.
- The position provides strategic oversight and governance of Self-Identified Audit Issues (SIAIs), Audit Identified Issues (AIAIs), Risk Identified Audit Issues (RIAIs), regulatory commitments, mentor action plans and associated remediation activities.
- You will ensure timely, sustainable and well-governed responses to regulatory expectations while maintaining good relationships with internal stakeholders across Compliance, Audit, Risk, Legal, Enterprise Control Functions and regional Financial Intelligence Units

Responsibilities:

- Monitors the changes in regulations applicable to Global Financial Crimes, including advising business mentors, directing the appropriate areas to implement or amend policies, standards, procedures and/or processes to address regulatory requirements, and investigate the implementation plan as needed
- Conduct end-to-end process assessment to uncover inefficiencies and recommend improvements that enhance investigative outcomes.
- Reduce non-value-added processes and create robust, high-value investigation outcomes.
- Evaluate the effectiveness of internal structure and identify gaps or weaknesses.
- Provide subject matter knowledge to support the development of regulatory changes.
- Monitor regulatory changes and advise business stakeholders on implications; ensure timely updates to policies, standards, and procedures.
- Oversee remediation of financial crimes-related compliance and operational risk issues.
- Assist in the preparation, coordination and execution of regulatory examinations and audits and assist as necessary with responses related to team responsibilities
- Develop and maintain productive relationships with Compliance, Legal, Regulatory Relations, Audit and Risk partners.
- Support preparation of documentation, evidence packages and guidance responses for regulators and internal review bodies.
- Escalate risks timely and appropriately. Develop solutions and deliver mitigating actions in support of risk reduction efforts
- Develop and maintain reports and routines to measure the effectiveness of the FCI Program and control environment
- Support execution strategies and efforts to address regulatory feedback
- Produce executive-level reporting on regulatory commitments, issue inventories and remediation status.

What we are looking for:

- Anti-Money Laundering (AML)
- Financial Crime Investigations
- Financial Crime Risks
- Critical Thinking
- Monitoring, Surveillance, and Testing
- Regulatory Compliance
- Risk Management
- Issue Management
- Policies, Procedures, and Guidelines Management
- Strategy Planning and Development
- Written Communications
- Reporting

Skills that will help:

- Extensive experience within Financial Crimes, AML Investigations, Compliance, Operational Risk, Audit or Regulatory Management.
- ACAMS, ICA, or equivalent financial crime certification.
- Able to partner effectively within the team and across the organization to deliver needed results
- Ability to handle multiple tasks and stakeholders at once, prioritize workflow and deliver results contending priorities and time constraints
- Good organizational skills with a keen ability to prioritize daily tasks with project work as well as ad hoc requests
- Demonstrated verbal and written communication and presentation skills, including the ability to effectively convey multifaceted information to stakeholders
- Good evaluative skills
- Ability to work contending priorities, calmly within tight deadlines and escalate appropriately
- Able to develop and maintain good working relationships
- Self-starter, motivated and reliable; ability to work well and seamlessly within a team without a continuous high level of guidance
- Experience/knowledge of Global Compliance and Operational Risk and/or Global Financial Crime risk assessment programs

Benefits of working at Bank of America: UK:

- At Bank of America, we strive to prioritise employees’ health and wellbeing – it’s what makes us a Great Place to Work.
- Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
- Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
- We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum
- The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a well-being account, travel insurance, critical illness, cycle to work etc.
- Use of a flex fund to use towards benefits
- Access to an emotional wellbeing helpline, and virtual GP services
- Access to the Peppy App which provides 1:1 support, consultations and resources relating to men’s health, women’s health, fertility, menopause and pregnancy & parenthood
- Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm
- Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Bank of America:

Good conduct and sound judgment is crucial to our long-term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

“We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.”

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.