About this role
- Provides direct patient care under the direction of the physician/manager/lead CMA w hen performing clinical tasks. The PCT registers and rooms patients, obtains all legal documents and vital signs. Maintains a safe, clean environment, supports equipment care and collaborates with team members to ensure quality care.
Principal Accountabilities:
• Supports practitioners in providing direct patient care.
• Rooms and prepares patients for examination and treatment.
• Registers patients for check in
•Administrative duties
• Takes patients brief history and vital signs, documents timely in EHR.
• Maintains efficient patient flow and keeps patients informed of any delays.
• Monitors the patient’s condition, recognizes abnormal vital signs, and promptly
reports changes to the practitioner.
• Participates in daily huddles.
• Determines priorities of care and demonstrates flexibility in responding to patient
needs while completing assignments.
• Completes all assignments unless otherwise directed by manager/lead.
• Works as a team member in meeting the unit needs.
• Seeks approval for reprioritization of more complex events deviating from original
assignment.
• Performs activities as needed without supervision.
• Cleans, stocks and sets up rooms for arriving patients.
•Ensures patient exam rooms are neat and clean.
• Provides emotional support by observing and responding to the emotional needs of
the patient and their support network.
• Maintains log of all equipment sent to Clinical Engineering for repair.
• Reports all lost or equipment unable to be repaired to practice manager.
• Keeps equipment clean and charged.
• Adheres to OSHA, Joint Commission, Board of Health and AH standards. Observes
and maintains isolation precautions.
• Follows hand washing protocol. Maintains a clean and clutter free work environment.
• Uses and stores equipment properly.
• Must work in a fast-paced environment with positive customer service skills.
Required:
1. HS Diploma or equivalent
2. BLS Certified
Preferred:
- 1-2 Years previous patient care experience
- EMT, PCT, or CMA certification
- Strong interpersonal communication skills, both verbal and written
- Patient, compassionate nature
- Ability to operate as part of a team, alongside physicians and nurses
- Proficiency in computer-based data management programs and information systems