Senior Product Delivery Associate - Product and Transformation

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate in Product and Transformation Team, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-functional teams, build key relationships, and enable the product to continuously deliver value. Focus on the middle office desktop portal to ensure client onboarding is transformed into a streamlined, intuitive tool tailored to employees’ needs.

Job responsibilities

- Builds and maintains ongoing proactive partnership with product, design and technology team members to deliver business results in an agile manner within agreed upon timeframes

- Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies

- Supports the collection of user research, journey mapping and upstream/downstream implications of new product features

- Writes the requirements, epics, and user stories to support product development

- Perform user testing, support pre-release activity and production verification testing

- Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements

- Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources

Required qualifications, capabilities, and skills

- 3+ years of experience or equivalent expertise in product management or a relevant domain area

- Demonstrated performance in either product management or relevant domain area

- Experience executing operational management and change readiness activities

- Experience in product development life cycle including discovery and requirements definition, and deployment processes

- Proven expertise in agile story writing, scrum ceremonies and digital product development

- Excellent written, visual, and verbal communication skills, including ability to communicate technical topics to a non-technical audience and business needs to a technical audience

Preferred qualifications, capabilities, and skills

- Knowledge in any of these areas a significant plus - payments, corporate/commercial banking and client service/implementations

- Experience leading end-to-end digital transformation initiatives / programs to automate and streamline processes to help businesses perform more efficiently

- Self-starter able to thrive in a fast-paced, collaborative and cross-functional environment that is results-driven