Product & Customer Success Internship

Do you want to develop your skills in both product management and customer success at a fast-growing SaaS company? Are you eager to work closely with the co-founder & CEO of an innovative startup that’s transforming the e-commerce returns landscape? If you’re passionate about delivering value to customers and shaping a B2B product, this is the internship for you!

What you’ll do:

- Content Creation & Launches : Assist in the planning and execution of new product feature releases, creating training materials such as guides, videos, and other resources.
- Customer Insights & Engagement : Conduct research, analyze data, and collaborate with teams on customer onboarding and retention strategies.
- Marketing Support : Help develop compelling customer success stories and testimonials that illustrate the value of our product.

Who you are:

- Internship should be part of your coursework.
- Fluent in English communication skills (other European languages are a plus)
- Strong interest in SaaS products and customer success
- Curious, driven, and eager to learn about SaaS product management and customer success
- Confident communicating with customers, both in writing and in meetings
- Organized, detail-oriented, and comfortable balancing multiple tasks
- Quick learner with a proactive approach; able to take initiative and ownership
- Ability to memorize details like product specifications.
- Basic knowledge of Google Suite.

Bonus skills:

- Basic knowledge of HTML and CSS
- Experience in retail or customer service.

Internship details:

- Location: Stockholm, with one to two days per week available for home office
- Duration: 3 to 6 months, with start date as soon as possible
- Compensation: This is an unpaid internship, ideal for students or recent graduates looking for real-world experience

Are you ready to launch your career in product management and customer success? Apply now and become part of the yayloh journey!