About this role
In this role, you will be expected to:
- Own design cases from initial research and problem definition through design, feedback, iteration, and developer handoff
- Design intuitive experiences for our web and mobile software using Figma
- Evaluate incoming requests, ask the right questions, and identify the underlying user problem before jumping into a solution
- Research users, existing product patterns, competitors, and design best practices to inform your decisions
- Turn complex software workflows into clear, simple user experiences through wireframes, user flows, prototypes, and production-ready designs
- Collaborate with product managers, developers, QA, and other designers to refine solutions and move cases into development
- Present your designs clearly, explain the reasoning behind your decisions, and advocate for the best user experience while remaining open to feedback
- Help build and maintain our design system by creating reusable components, documenting patterns, and collaborating with our design system developer
- Identify opportunities to improve existing experiences, address design debt, and create greater consistency across the platform
- Manage and prioritize your own design workload with guidance from the broader product roadmap
- Build a strong understanding of our software and its users, with the goal of taking ownership of design needs within specific product modules
- Explore AI and emerging design tools to improve how you research, solve problems, and work
You might be the right fit if you:
- Are passionate about design and genuinely curious about the people you’re designing for
- Ask thoughtful questions, challenge assumptions, and take the time to understand a problem before jumping into a solution
- Are comfortable working independently, navigating ambiguity, and moving work forward without needing constant direction
- Can clearly explain the thinking behind your designs and adapt how you communicate with different audiences
- Advocate confidently for the user and your design decisions while remaining open to feedback and other perspectives
- Are collaborative, receptive to feedback, and willing to iterate when a better solution emerges
- Know when to push for a better experience and when to balance design ideals with development realities
- Take initiative, spot opportunities for improvement, and are willing to pursue good ideas without waiting to be asked
- Are excited by new technology, quick to learn new tools, and open to experimenting with AI as part of your design and research process
- Thrive in a fast-moving environment where priorities evolve and you’re trusted to manage your own work
Qualifications
- Hands-on experience designing software, web applications, mobile apps, or other complex digital products, with a portfolio that demonstrates how you approach problems and turn them into thoughtful user experiences
- Strong proficiency in Figma and experience creating user flows, wireframes, prototypes, and production-ready designs
- Experience using research, user needs, and product context to inform your design decisions
- Experience presenting your work, explaining the reasoning behind your decisions, and collaborating with developers, product teams, clients, or other stakeholders
Bonus points if you have:
- Experience with user research, usability testing, or turning research findings into design decisions
- Exposure to design systems, component libraries, or documenting reusable UI patterns
- Experience designing mobile apps or responsive experiences
- A background working with B2B SaaS, enterprise software, dashboards, or other complex digital products
- Familiarity with AI tools such as Claude, ChatGPT, Gemini, or Figma AI and an interest in using them to support your design process
- A research-oriented background where you’ve gathered information, analyzed it, and used it to solve problems
Compensation and benefits:
- Employee Stock Ownership Plan (ESOP)
- Full medical, dental, and vision coverage
- Life insurance and disability insurance
- Health spending account
- Flexible working hours
- On-the-job training and growth opportunities
- Free on-site parking
Salary ranges are based on experience, reflecting the unique skillset each individual brings to the role.