About this role
Summer Student, IT
Build an Aviation Career You’re Proud Of
Explore a career where you’re challenged and have access to exciting IT projects that stretch your talents. With access to new systems and technologies, you’ll help solve complex aviation problems. Our expert team and supportive leaders give you the trust and independence to do your best work.
As an IT Intern, you will gain hands-on industry experience, learn from experts, and collaborate with our teams that raise the standard of excellence. Over the course of your IT Internship, you will have the opportunity to install, configure, test, troubleshoot, repair and maintain personal computers, printers, barcode readers, local area networks (LANs) and related software and hardware to keep new and existing systems operational. As well as provide technical assistance to system users.
What you'll do:
- Receives and installs PC hardware and peripheral components such as monitors, keyboards, printers, and disk drives, etc.
- Loads specified PC software packages, such as operating systems, word processing and spreadsheet applications, etc. in accordance with company policies and procedures.
- Performs advanced troubleshooting in person and via telephone concerning PC operation; diagnoses system hardware, software and computer problems based on knowledge of system operations; installs, troubleshoots and coordinates repairs of barcode readers.
- Dismantles hardware hook-ups, moves hardware to new locations and reconnects hardware to newly installed cabling.
- Responsible for the daily operation and function of local/wide area network operations such as setting up new users, installation of hardware, diagnosing and resolving hardware and software problems, ensuring proper file server operation and file backup.
- Maintains a personal computer inventory database and telephone equipment database to ensure all personal computer and telephone resources are accounted for; maintains a software library of all SBU-owned personal computer-based software, ensuring compliance with all software licenses and copyright laws.
- Responsible for observing all applicable safety requirements and reporting immediately any unsafe practices/conditions.
- Carries out special projects as assigned.
Position Requirements:
- Must be authorized to work in Canada
- Currently pursuing a degree majoring in Computer Science, Information Technology, or a related field.
- Thorough knowledge of currently employed operating systems.
- Familiar with basic electronics.
- Good planning, organizational, analytical, decision making, oral and written communication skills.
- Working knowledge of PC's in the current company operating system environment.
- Regularly required to sit for prolonged periods.
- Regularly required to stand, walk, bend, push, pull, crouch, crawl and/or climb for prolonged periods.
Preferred Qualifications (Desired Skills/Experience):
- Excellent communication skills
- A strong desire to learn and be a contributing member of a team
- Strong self-motivation and organization skills