Cloud Platform Administrator

Job Summary

The Systems Administrator II is a mid-level IT professional responsible for maintaining, supporting, and optimizing enterprise systems and infrastructure. This role installs, configures, and troubleshoots operating systems, servers, and applications while ensuring system performance, security, and uptime.

Let’s talk job responsibilities:

- Maintain and support operating systems, servers, and enterprise applications
- Perform routine maintenance tasks such as backups, recovery, patching, and upgrades
- Install, configure, and test software, hardware, and system components

- Diagnose and resolve hardware, software, and connectivity issues
- Provide technical support to users and escalate complex issues when needed

- Monitor and maintain system performance, reliability, and availability
- Manage server environments (Windows, Linux, or cloud-based systems)
- Support network and infrastructure initiatives, including upgrades and enhancements

- Ensure systems adhere to security protocols and compliance standards
- Maintain system integrity and protect against vulnerabilities

- Maintain technical documentation (configurations, procedures, troubleshooting guides)
- Develop and improve operational processes and standards

- Work with IT teams, vendors, and business stakeholders to resolve issues
- Act as a subject matter expert for assigned systems and applications
- Support projects such as system upgrades, migrations, or implementations
- Perform other duties as assigned

Your experience and skills:

- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)
- 2–4 years of experience in system administration or IT support
- Strong understanding of identity lifecycle, provisioning, and deprovisioning
- Familiarity with cloud identity platforms (Entra ID, Azure AD)
- Knowledge of compliance frameworks and legal hold requirements
- Excellent communication and documentation skills

Essential Duties and Responsibilities

·         Office 365 (O365) administration and management

·         Setup and monitor mail rules, and email filtering via Mimecast

·         Integrate / Migrate O365 to Integrity infrastructure for newly-onboarded business units

·         Domain / registrar / DNS management for our partners

·         Support end users nationally via remote management and support tools

·         Support Active directory on-premise (on-prem) as well as in the cloud / Entra AD

·         Partner with information security team to remediate any security gaps of services, systems, and network

·         Provision Intune / Entra AD and JAMF for new acquisitions and manage devices and users once deployed

·         Document and collect asset inventories, service catalogs, and architectural diagrams

·         Participate in the improvement of integration processes and information technology standards across the organization

·         Proactively manage support requests via IT Service Desk platform utilizing Freshservice within the Freshworks product suite

Skillsets utilized to fulfill role

·         Extensive Office 365 (O365) and Active Directory (AD) admin experience

·         Entra / Azure AD

·         Intune for Microsoft 365

·         Screenconnect

·         Microsoft PowerShell

·         ShareGate

·         Migration Wizard by BitTitan

·         DNS Management

·         Cloudflare / GoDaddy and similar registrars

·         JAMF

·         Google Cloud Platform / Workspace

·         Sentinel One

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com .

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.