Front Desk Agent

Pax Properties, LLCOcala, FloridaOn-siteFull-timeMid level, 2–5 yearsListed 1 day ago

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About this role

Location: Equus Inn – Ocala, FL
Compensation:  Starting at $15.00

Are you...

- Friendly and approachable?
- A good listener who genuinely enjoys helping others?
- Quick on your feet when solving problems?

Then we’ve got some good news: Pax Hotel Group is hiring a Front Desk Agent to join our team at the award-winning Equus Inn in Ocala!

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About the Role

This isn’t just a front desk gig — it’s a first impression. You'll be the face of the Equus Inn, greeting travelers from all over and setting the tone for their stay. The position is laid-back, but the impact you’ll have? Huge.

We prefer candidates with previous customer service experience, but it’s your professionalism , attitude , and communication skills that will really make you shine.

Shift: Swing Shift – Mostly 3PM to 11PM and some 11PM to 7AM

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What You'll Be Doing

- Welcoming and assisting guests during check-in and check-out
- Handling guest registrations, room assignments, and special requests
- Resolving concerns and ensuring every guest feels heard and valued
- Providing info about the hotel, amenities, local spots, and more
- Supporting team members and contributing to a smooth front desk operation

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Why Join Pax Properties?

At Pax, we provide extraordinary value for people of ordinary means – and we believe our team deserves the same. When you work with us, you’re not just another name on the schedule — you’re part of something meaningful.

Here’s what else you can expect:

- Collaborative bonuses – because we all win when we help each other succeed
- A tight-knit team with supportive leadership
- Room to grow – promotions are the norm here, not the exception
- Generous benefits , including:

Performance bonuses (individual & team)
- Employee discounts at all Pax locations
- Educational reimbursement
- Approachable, hands-on management
- Year-end loyalty bonuses (growing yearly!)
- Help with buying your first home — including giving you back our commission!

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The Fine Print

- All applicants must pass a Background Check and Drug Test

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If this sounds like a good fit for you, we’d love to hear from you.
Apply today and take your next step with a company that’s redefining hospitality — for guests and employees alike.