About this role
What will you be doing?
- Learning and using planning, scheduling and operational systems to support day-to-day, short-term and forward planning activities.
- Maintaining accurate data across customers, locations, assets, resources and operational plans to ensure system integrity and effective decision-making.
- Using Excel, data files and established processes to validate information, investigate discrepancies and support reliable reporting and system updates.
- Analysing operational data to identify trends, exceptions and opportunities for improved efficiency and performance.
- Developing and reviewing practical plans that balance customer requirements, resource availability, operational constraints and cost considerations.
- Comparing planned versus actual performance using key metrics to support continuous improvement and more effective future planning.
- Working closely with operational teams and stakeholders to understand business processes and ensure systems accurately reflect real-world requirements.
- Travelling to sites and business locations as required to observe operations, validate data, support users and promote consistent processes and best practice.
- Identifying opportunities to improve productivity, reduce waste, optimise resource utilisation and enhance service performance.
- Supporting system development, testing, process improvements and user adoption activities in collaboration with operational teams, IT and external partners.
- Ensuring all plans, processes and activities comply with relevant legal, safety and company requirements, escalating risks when appropriate.
- Producing reports, insights and recommendations that support data-driven decision-making and business performance improvements.
What are we looking for?
We're looking for someone who is curious, analytical and eager to learn. You don't need to come from a transport background; we're more interested in your ability to work with systems, data and people to drive improvements and support business performance.
Essential
- Strong attention to detail and ability to maintain accurate data and records.
- Good working knowledge of Microsoft Excel and confidence working with systems and technology.
- Analytical mindset with strong problem-solving skills.
- Ability to interpret data and produce meaningful insights and recommendations.
- Excellent organisational and communication skills.
- Collaborative approach with the ability to build relationships across different teams.
- Proactive attitude and a passion for continuous improvement.
- Willingness to travel regularly to operational sites across the UK.
- Full UK driving licence.
Desirable
- Experience working with planning, scheduling, logistics, operational or resource management systems.
- Experience analysing data and producing reports to support business decision-making.
- Experience supporting system implementations, testing or business change projects.
- Knowledge of transport, logistics, operations or supply chain environments.
- Experience working with stakeholders across operational, and project teams.
This role would suit someone looking to develop their career in systems, planning, operations, data analysis or continuous improvement while playing a key part in an exciting transport system transformation programme.