About this role
Employment Type: Part-Time, Permanent
Position Status: New position
Work Hours: 25 hours per week, (Saturday & Sunday - 9am – 9pm), plus 4 hours monthly for meetings.
Salary: $61,479 prorated to $43,913 annually (L7), plus comprehensive benefits
Location: 389 Church Street Toronto, Ontario M5B 2E5 Internal Application Deadline: Wednesday, October 07, 2026
External Application Deadline: Friday, October 09, 2026
JOIN OUR TEAM
Join YWCA Toronto, where intersectional feminism, community voices, and social justice drive lasting change. We welcome women and gender diverse people of all identities into a workplace rooted in equity, collaboration, and inclusion.
The Weekend Community Wellness Worker is responsible for supporting tenancy through eviction prevention; developing and implementing community initiatives with the goal of creating a dynamic and inclusive community; and engagement with the broader community through a trauma-informed, harm reduction and AOP lens that meets the emotional, practical and social support needs of the tenant community. Staff provide follow-up support, crisis intervention, and community-building initiatives to ensure a safe, welcoming, and supportive environment for residents during weekend hours. The role focuses on promoting holistic well-being, facilitating recreational and social activities, addressing immediate tenancy needs, and maintaining operational continuity when core weekday services are reduced.
ABOUT YWCA TORONTO – HOUSING SUPPORT PROGRAM, CHURCH STREET
The YWCA Toronto Church Street facility includes 120 units of permanent housing. The Weekend Community Wellness Worker is responsible for providing Case Management support to women and gender-diverse people including: individuals with complex mental health issues and who are chronically homeless or at risk of homelessness; individuals transitioning from provincially-funded institutions and service systems such as hospitals or prisons; Indigenous women/two-spirit people. The program goals include housing stabilization, harm reduction, and health promotion. Individual and group support assists tenants to identify and build the skills required to address the barriers they experience in their lives and to maintain their housing.
KEY RESPONSIBILITIES
- Uses effective eviction prevention measures to assist tenants to assume and maintain their tenancy obligations ;
- Provides crisis prevention, intervention and counseling for women and children and gender diverse people to respond to crisis in ways that support individual and community well-being;
- Assists tenants to resolve issues of outstanding arrears;
- Works with a tenant support network and referral partners to develop individualized support plans that identify ongoing housing and mental health/addictions support ;
- Design, organize, and facilitate engaging weekend community activities, drop-in sessions, and recreational events ;
- Monitor building access, complete regular floor checks, and ensure adherence to facility policies and procedures ;
- Applies the use of trauma informed practices to support individuals and community engagement/ development;
- Assists tenants in identifying goals and creating a service plan to achieve these goals;
- Brings innovative community engagement and capacity building with marginalized and mixed communities;
- Creates programming specifically designed to build community capacity with the use of a harm reduction framework that will give individuals and groups of residents the opportunity to develop and use harm reduction strategies in all aspects of their lives (health, relationships, independent life skills, housing, etc.).
QUALIFICATIONS
- General knowledge of an academic or technical discipline normally acquired through the completion of an undergraduate degree (example: Bachelor of Social Work);
- 3 - 5 years directly related experience working in a supportive housing setting in a direct service setting with children, youth and adults who experience impacts of poverty, homelessness/under-housing, violence/trauma, mental health/addictions, or concurrent disorders;
- Excellent crisis intervention and conflict mediation skills, with ability to remain calm in crisis;
- Proven experience working independently, developing and facilitating groups;
- Demonstrated experience in cultivating leadership within groups and developing dynamic and innovative programming;
- Supportive counselling and group-work approach that is flexible, client-centred and strengths-based;
- Life Skills certificate an asset;
- Arts based and social media skills an asset;
- Working knowledge of the Residential Tenancies Act, Housing Services Act, and Ontario Human Rights Code;
- Ability to deliver culturally sensitive services;
- Strong knowledge and understanding of community resources;
- Working knowledge of Microsoft office suite;
- Excellent oral and written communication skills;
- Demonstrated understanding and proven ability to work from Anti-oppression, Trauma Informed, Harm Reduction, and feminist frameworks;
- Knowledge of a second language or culture is an asset;
Note: This is a 25-hour-per-week position. The schedule will reflect 24 regular hours per week, with the additional paid hour per week allocated for meetings. Meeting times may vary and may be scheduled on different days, based on operational needs.
WHAT WE OFFER:
- Comprehensive Medical, Vision, and Dental Coverage
- Life Insurance and Long-Term Disability Benefit
- Multi-Sector Pension Plan: Employer’s contribution of 5.75% and Employee Contribution of 3.25%
- Time off: Starts with 20 Vacation Days, 1.5 Days Per Month Sick Leave, 12 Paid Holidays, Health Promotional Days and 4 Float Days
- Other Benefits: Child Care Benefits, Maternity/Parental Leave Supplementary Employment Benefits, Educational/Sabbatical Leave, and Financial Assistance for Professional Development
Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is within the Bargaining Unit. Please indicate in your cover letter, if you are an internal candidate. For internal applicants, this position is secondable.
Posting Date: September 28, 2026
YWCA Toronto transforms lives. As the city’s largest multi-service women’s organization, we help women and gender diverse people escape violence, move out of poverty and access safe, affordable housing.
We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality.
Vaccination Policy: In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health
Please note: A vulnerable sector police reference check is required by the successful candidate before hiring.
YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender-diverse people of all races, ethnic origins, religions, abilities and sexual orientations.
YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation. While we thank all candidates for their interest, only those selected for an interview will be contacted.
YWCA Toronto may use AI-supported tools to assist with parts of the recruitment process; all hiring decisions are made by people and guided by our commitment to equity and fairness.
YWCA Toronto is a Scent-Sensitive Workplace.