New Sales Inventory Administrator

At Berger Chevrolet, it takes a strong team working together to make every part of the vehicle buying experience seamless. As we continue to grow, were looking for a full-time New Sales Inventory Administrator to play an important role within our new vehicle department. Join our fourteen-time Dealer of the Year award-winning organization, where we offer a collaborative team environment, great benefits, career growth opportunities, and ongoing support.

POSITION SUMMARY:

In this role, youll help keep Berger Chevrolets new vehicle inventory moving smoothly from arrival to customer delivery. Youll work closely with the sales, finance, and service teams to keep inventory organized, information accurate, and each vehicle on track for a smooth, customer-focused delivery experience. This position is onsite Monday – Friday (9am – 8pm) and a Saturday rotation (9am – 4pm). All shifts conclude once all daily sales deliveries are completed.

JOB DESCRIPTION:

- Order new vehicles from General Motors based on dealership allocations, market demand, and business objectives.

- Check in vehicles from the prep department and create service repair orders (ROs).

- Support the intake and return of vehicles to the rental department, maintaining accurate records and smooth operations.

- Guide new owners through the setup of their OnStar and MyChevrolet apps to enhance their vehicle ownership experience.

- Accurately process and log completed deals in dealership systems, ensuring all required documentation is complete.

- Submit incentive and rebate applications through the Global Incentives and Vehicle Inventory (GIVI) system to support dealership profitability.

- Maintain up-to-date inventory records by posting daily vehicle invoices and submitting GIVI incentives and rebates.

- Follow up with customers on their Customer Satisfaction Index (CSI) surveys and compile monthly reports to track performance and improve the dealerships customer experience.

- Ensure compliance with General Motors programs and dealership inventory guidelines.

- Assist with various sales-related activities and administrative tasks to support the new car department.

- Other responsibilities may be assigned through continued employment.

BENEFITS:

- Compensation – $20.00 - $25.00 per hour (based on experience), with opportunities for a monthly sales bonus, and an annual longevity bonus.

- Advancement Opportunities – We encourage promoting from within. Our average employee (out of 300) has been employed at Berger for six years - some for as long as 46 years!

- Great Work Environment – We are a family-friendly and drug-free workplace. Because of our exceptional team, we have been named a fourteen-time Dealer of the Year within the past twenty years.

- Full-Time Benefits Package – Medical, Dental, Vision, HSA or FSA, Accident, and Critical Illness Insurance; a Berger-sponsored $25,000 life insurance policy (additional life insurance options are available for purchase); and Berger-sponsored short-term disability with long-term disability insurance available for purchase; 401k with an annual employer match; paid time off; and paid holidays.

- Additional Benefits – Membership with Working Advantage allows our team to enjoy discounts on theme parks, hotels, concert tickets, and more!

- EOE – We are an Equal Opportunity Employer.

DESIRED SKILLS & QUALIFICATIONS:

- High school diploma or GED.

- Previous experience in an automotive environment, especially within a high-volume dealership, is highly preferred.

- Exceptional attention to detail, strong organizational skills, and the ability to prioritize tasks, multitask, and meet deadlines in a dynamic environment.

- Excellent communication and interpersonal skills to work effectively with team members and customers.

- Proficient with computers and dealership software, including Dealership Management Systems (DMS), Customer Relationship Management (CRM) tools, inventory systems, and Microsoft Office Suite.

- Dependable, trustworthy, highly organized, and consistently efficient.

- Ability to operate an automobile and maintain a valid drivers license.

- Must allow pre-employment screenings, i.e., background checks, driving record evaluations, and drug testing.

- Must be able to perform all essential job functions with or without reasonable accommodation, and adhere to workplace health procedures as directed by the public health department.

LOCATION:
2525 28 th St SE, Grand Rapids, MI, 49512. Conveniently located near shopping centers, great lunch spots, and just 15 minutes from the heart of Grand Rapids.

BERGERS CULTURAL BEHAVIORS:
Customer Focused, Innovating, Looking Ahead, One Team, Speak Boldly, Its on Me, and Integrity.