Laundromat Attendant

Family-Owned Atmosphere:  Enjoy a close-knit work environment where you’re valued as part of the family, with open communication and support at every level.

Cutting-Edge Equipment:  Work with the latest innovative technology, enhancing your skills and efficiency on the job.

Community Commitment:  Be part of a team that cares deeply about serving the Central KY communities, making a positive impact on our neighbors and fostering lasting relationships.

Why Choose Apex Solutions?

- $10-$15 Per hour

- WORK-LIFE BALANCE

- Standard Working Shifts-    Monday-Friday / 8am - 3pm and Wed-Fri 3pm-8pm Sat-Sun 7am-3pm

- 401(k)retirement plans with company matching

- Medical Insurance

- Dental Insurance

- Vision Insurance

- 40 hours + of PTO Accrued per Year

- 4 Paid Holidays Off

- Company-Provided  uniforms ( t-shirts)

- Team-Focused Work Environment

- Win! Paid time off when you get 5-star reviews from customers

- our customers as well as the greater good by contributing to both local and global causes.

- Office Support : We have a dream team of office employees that are dedicated to making your life easier from the Warehouse to Dispatch & Customer Service, to Marketing and HR

Job Duties & Responsibilities

- Greet customers in a friendly and professional manner.

- Assist customers with operating washers, dryers, payment systems, vending machines, and other equipment.

- Keep the laundromat clean and presentable throughout the entire shift.

- Clean and disinfect washers, including doors, drums, detergent compartments, and exterior surfaces.

- Clean dryer lint screens and surrounding areas regularly.

- Wipe down folding tables, chairs, counters, carts, doors, windows, and other customer areas.

- Sweep and mop floors as needed throughout the shift.

- Clean and maintain restrooms and restock supplies.

- Empty trash cans and replace liners before they become full.

- Keep entrances, sidewalks, and parking areas clean and free of trash when assigned.

- Monitor washers and dryers for leaks, unusual noises, error codes, overheating, or other problems.

- Immediately report equipment malfunctions, water leaks, electrical concerns, safety hazards, or property damage.

- Place malfunctioning equipment out of service when directed and clearly identify it for customers.

- Monitor the facility for unsafe conditions and correct or report them promptly.

- Maintain an organized attendant/work area.

- Refill vending products and laundry supplies when required.

- Maintain appropriate inventory of detergent, bags, cleaning products, restroom supplies, and other consumables.

- Notify management when inventory is running low.

- Handle customer questions, concerns, and complaints professionally.

- Follow company procedures regarding refunds and customer credits.

- Monitor the facility to discourage vandalism, theft, misuse of equipment, and inappropriate behavior.

- Report suspicious activity or serious incidents to management immediately.

- Complete opening and closing procedures when assigned.

- Secure doors, equipment, cash, keys, and company property according to company procedures.

- Complete required daily cleaning and inspection checklists.

- Perform additional duties reasonably related to the operation of the laundromat.

Wash-Dry-Fold Responsibilities

If the laundromat offers wash-dry-fold service, the attendant may also:

- Receive and properly label customer laundry.

- Weigh laundry and accurately document orders.

- Keep each customer's laundry completely separated.

- Follow customer washing and drying instructions.

- Properly sort clothing by color, fabric, and washing requirements.

- Inspect pockets and identify items requiring special handling.

- Wash and dry clothing using appropriate machine settings.

- Neatly fold and package completed laundry.

- Verify orders before returning them to customers.

- Maintain accurate customer/order information.

- Keep wash-dry-fold work areas clean and sanitary.

- Notify management immediately of damaged, missing, or questionable items.

Cash & Payment Responsibilities

When applicable:

- Handle cash and electronic payments accurately.

- Follow company procedures for refunds and credits.

- Maintain accountability for company money during the shift.

- Never remove, borrow, or use company funds for personal purposes.

- Immediately report payment-system or coin-machine problems.

- Complete required end-of-shift cash documentation.

Safety Responsibilities

- Keep floors dry and immediately address water spills or leaks.

- Place warning signs around wet or hazardous areas.

- Keep aisles, exits, and emergency equipment unobstructed.

- Know the location of fire extinguishers, first-aid supplies, emergency shutoffs, and emergency exits.

- Follow manufacturer and company requirements when using cleaning chemicals.

- Never mix incompatible cleaning chemicals.

- Wear appropriate personal protective equipment when required.

- Report injuries, customer accidents, equipment damage, leaks, electrical problems, or other safety incidents immediately.

- Do not attempt electrical, gas, plumbing, or mechanical repairs unless specifically trained and authorized.

Required Skills

- Dependable and punctual.

- Friendly and professional customer-service skills.

- Ability to work independently without constant supervision.

- Strong attention to cleanliness and detail.

- Good organizational skills.

- Ability to follow written procedures and checklists.

- Basic math and money-handling ability.

- Ability to communicate effectively with customers and management.

- Ability to remain professional when dealing with difficult customers.

- Willingness to clean restrooms, floors, machines, trash, and other facility areas.

- Ability to recognize equipment or safety problems and promptly report them.

- Honest and trustworthy when handling company property and customer belongings.

Physical Requirements

The employee must be able to:

- Stand and walk for extended periods.

- Frequently bend, reach, twist, and kneel.

- Push and pull laundry carts.

- Load and unload washers and dryers.

- Regularly lift and carry laundry, supplies, and trash.

- Perform repetitive folding and cleaning tasks.

- Work around heat, humidity, laundry chemicals, and operating machinery.

Minimum Requirements

- High school diploma or equivalent preferred.

- Prior customer-service, cleaning, hospitality, retail, or laundromat experience preferred but not required.

- Reliable transportation to and from work.

- Ability to work assigned shifts, including evenings, weekends, and holidays when required.

- Ability to follow company policies and safety procedures.

- Ability to pass any company-required background screening.

What Success Looks Like

A successful Laundromat Attendant keeps the facility clean, safe, organized, and customer-ready at all times . Customers are greeted and assisted promptly, equipment problems are reported quickly, wash-dry-fold orders are completed accurately, and the next employee arrives to a facility that is properly stocked and ready for business.

Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment