About this role
To process first mortgage loans in accordance with applicable federal/state laws, as well as Navy Federal's policies and procedures. Assume responsibility as the point person and coordinate processing the loan file from the time of warm handoff from loan origination through disposition. Responsible for gathering and reviewing required member and third-party documentation for accuracy in meeting loan requirements. Ensure timely review and submission to underwriting and closing partners in compliance with Navy Federal and regulatory guidelines. Complete any necessary follow up steps and communicate loan status with the member and other involved parties while ensuring clear and concise documentation of statuses are updated as the loan progresses through the loan origination system. Manage process flow and deliverables in order to meet the member's expected closing date. To perform moderately complex mortgage processing functions under supervision.
- Experience in working in a high volume, fast paced environment
- Familiarity with Real Estate Lending systems, policies, procedures, practices and/or actions
- Familiarity with mortgage/equity loan processing, closing and documentation requirements and regulations
- Exposure to financial transaction/processing related responsibilities
- Exposure to working in member/customer service preferably in a call center/retail banking/financial institution
- Familiarity with financial institution and lending practices, principles and regulations
- Experience in managing multiple priorities independently and/or in a team environment to achieve goals
- Ability to work effectively and efficiently with automated systems
- Incumbent will be required, prior to the assumption of employment duties, to register with the Nationwide Mortgage Licensing System and Registry; includes fingerprinting and background checks
- Effective word processing and spreadsheet software skills
- Effective skill maintaining accuracy with attention to detail and meeting deadlines
- Effective research, analytical, and problem-solving skills
- Effective skill exercising initiative and using good judgment to make sound decisions
- Effective verbal and written communication skills
- Effective skill performing mathematical calculations and working accurately with numbers
Desired Qualifications
- Working knowledge of Navy Federal products, services, programs, policies and procedures
- Familiarity with Empower LOS system is a plus
- Working knowledge of Navy Federal's functions, philosophy, operations and organizational objectives
Additional Information
Hours:
- Monday - Friday, 8:00AM - 4:30PM
Location:
- 5510 Heritage Oaks Drive, Pensacola, FL 32526
- 141 Security Drive, Winchester, VA 22602