Software Asset Management Product Owner - Enterprise SaaS

About Us:

AdNet/AccountNet, Inc. is a WOSB, MBE and WBE owned human capital management firm, founded in 1990. We blend the best in people with the ongoing demands of the workplace by providing high-quality teams and subject matter experts.

Software Asset Management Product Owner – Enterprise SaaS

We are seeking an experienced Software Asset Management Product Owner – Enterprise SaaS to oversee and optimize a portfolio of enterprise SaaS applications, including collaboration solutions, productivity applications, and other enterprise-level cloud software platforms.

This position brings together SaaS product ownership, IT Asset Management, application administration, security, automation, licensing, and financial optimization . The successful candidate will take ownership of both the business and technical health of assigned SaaS applications, helping ensure they are secure, integrated, compliant, cost-effective, and easy to manage.

The role works across multiple disciplines and partners closely with teams responsible for Security, Identity, Procurement, Finance, Enterprise Architecture, Engineering, and Support . A key focus will be establishing strong governance and auditable access controls while using automation, AI, APIs, scripting, and low-code solutions to minimize manual administrative work.

What You’ll Be Responsible For

Product Ownership & Value Delivery | ~35%

- Take ownership of the roadmap and backlog for assigned SaaS applications and/or ITAM technologies.

- Continuously improve operations through automation, process standardization, and effective governance.

- Find the appropriate balance between compliance obligations and business productivity.

- Serve as the central point of communication between business stakeholders and engineering/support resources.

- Develop meaningful measures of success related to application adoption, cost efficiency, and risk.

- Review and assess proposed SaaS solutions before implementation, considering security, technical compatibility, integration requirements, and administrative effort.

SaaS Administration & Security Engineering | ~35%

- Provide hands-on technical administration for enterprise-approved SaaS applications.

- Help ensure applications remain secure, scalable, reliable, and efficiently managed.

- Work with Security, Identity, and related teams to implement and administer:

SSO and conditional access.

- MFA, administrative roles, and SaaS security controls.

- Automated provisioning/deprovisioning, role assignment, license assignment, and access review workflows.

- Support least-privilege security practices for users, administrators, service accounts, service principals, secrets, and API permissions.

- Manage and automate joiner, mover, and leaver processes so that access remains aligned with job responsibilities, policy requirements, and audit expectations.

- Apply AI, APIs, scripting, low-code platforms, and other automation technologies to reduce repetitive administrative work.

- Create and maintain standards for application administration, administrative ownership, access review frequency, and secure system configurations.

- Provide advanced escalation support for application and access issues beyond the Tier 1 and Tier 2 support levels.

SaaS Financial & Lifecycle Management | ~30%

- Oversee assigned SaaS applications throughout their lifecycle, including onboarding, active management, renewal, and retirement.

- Analyze license utilization, user activity, and spending to identify:

Underused software and opportunities to reclaim licenses.

- Opportunities to modify licensing models and right-size vendor contracts.

- Coordinate renewal readiness with Finance and Procurement using historical usage patterns and projected future demand.

- Maintain accurate SaaS inventory records for applications, license entitlements, users, administrators, and integrations.

- Improve organizational visibility into SaaS spending, utilization, and risk.

- Support internal and external audit activities through license compliance validation and periodic user access reviews.

- Administer governance activities in accordance with established ITAM standards.

Required Qualifications

- At least 3 years of experience in SaaS application administration or IT Asset Management, with demonstrated hands-on technical expertise.

- At least 3 years of experience configuring, integrating, securing, and administering enterprise SaaS applications, including SSO, API connectivity, and application administration consoles.

- Strong understanding of major software licensing models, including named-user, concurrent, consumption-based, and enterprise agreements.

- Strong analytical and troubleshooting skills with the ability to combine utilization, entitlement, and spending data into practical business recommendations.

- Experience maintaining reliable configuration and inventory information across multiple systems and using data analysis or system queries to detect discrepancies.

- Demonstrated ability and initiative in using emerging technologies, particularly AI and automation solutions , to improve operations and decision-making.

Preferred Qualifications

- Knowledge of ITAM/SAM solutions and CMDB or application inventory technologies.

- Experience with SAML, OAuth, OpenID Connect, Entra ID / Azure AD , or comparable identity technology.

- Understanding of service principals, APIs and their permissions, Graph-style access models, SaaS security controls, and vendor administration portals.

- Experience automating processes using APIs, scripting, Power Platform, or similar tools .

- Bachelor’s degree.

- Experience building dashboards or reports using Excel and/or BI technologies and presenting findings to non-technical stakeholders.

- Demonstrated ability to operate across technical engineering, governance, and financial/cost optimization functions .

- Hands-on experience supporting SOX, ITGC, or access review activities .

- Professional certifications related to ITAM, SAM, IT service management, or procurement, including IAITAM, ITIL, or comparable certifications .

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