Meter Reader

Reads water, gas, wastewater and some electric consumption meters and records volume used by residential, commercial and industrial customers.

Key Responsibilities

A commitment to safety, providing reliable utility services, protecting public health and providing excellent customer service are the responsibilities of all job positions at Decatur Utilities. We believe that teamwork, open communication, honesty, integrity, fairness, diversity and respect for each other are essential traits to perform all job duties.
- Walks or drives truck over established route and takes readings of meter dials.
- Inspects meters and connections for defects, damage and unauthorized connections.
- Reports gas leaks found while reading.
- Recognizes abnormal conditions and keys in proper response to generate service request.
- Indicates irregularities on forms for necessary action by servicing department.
- Verifies readings to locate abnormal consumption and records reasons for fluctuations.
- Tags customer's door if meter cannot be read for any reason.
- Insures that routes are read in a timely manner.
- Maintains route integrity, including water register changes, meter box repairs and weed/shrub control.
- Assists in other areas of Field Services work as needed.

Skills, Knowledge and Expertise

- High School diploma or GED
- 1 year of relevant work-related experience
- Ability to use Microsoft Office Suite
- Regularly requires the ability to stand, walk, reach, stoop, kneel, and crouch
- Must be able to lift and/or move up to 50 pounds
- Ability to read, interpret and comprehend documents such as safety rules, operating and maintenance instructions, drawings and procedure manuals.
- Ability to prepare routine reports and short correspondence.
- Ability to interact and effectively communicate with supervisors, co-workers, customers and public groups.
- Ability to operate meter reading software and mobile iPhone meter reading devices to record meter readings, photos, and memos.