Assistant Restaurant Manager

Position: Assistant Restaurant Manager
Department: Food & Beverage
Location: Philadelphia, PA
Employment Type: Full-Time
Reports To: Restaurant General Manager

CO-OP Restaurant & Lounge , located within The Study at University City , is seeking an energetic, service-driven Assistant Restaurant Manager to support the daily front-of-house operations of our vibrant neighborhood restaurant. This hands-on leadership role works closely with the Restaurant General Manager to maintain exceptional service standards, support and develop the restaurant team, and ensure a seamless guest experience.

The Assistant Restaurant Manager is actively engaged in daily service, providing floor leadership, coaching team members, assisting with scheduling and operational responsibilities, and responding to guest needs. This position plays an important role in ensuring each shift is organized, properly staffed, and prepared to deliver the level of genuine hospitality expected at CO-OP.

The ideal candidate is an approachable, confident hospitality leader who enjoys being on the floor, supporting the team, solving problems in the moment, and creating memorable guest experiences.

Our caring and attentive associates reinforce our belief that guest service is our highest priority. We seek leaders who are passionate about hospitality, committed to developing strong teams, and ready to take the next step in their restaurant management career.

Restaurant Snapshot

- CO-OP Restaurant & Lounge – Located within The Study at University City
- Approximately 120-seat restaurant and lounge
- Breakfast, lunch, dinner, bar service, room service, and private dining
- Supports food & beverage service for 7,000 square feet of meeting and event space
- Fast-paced operation serving university, corporate, hotel, and neighborhood guests

Responsibilities

- Support the daily front-of-house operation, maintaining a visible leadership presence throughout service.
- Lead assigned shifts and help ensure the restaurant is properly prepared, staffed, and organized for each service period.
- Support the Restaurant General Manager in executing departmental goals, service standards, and operational initiatives.
- Coach, train, and provide ongoing feedback to front-of-house team members while reinforcing accountability, teamwork, and professional development.
- Monitor the guest experience throughout service and respond promptly and professionally to concerns and service recovery opportunities.
- Support restaurant, lounge, room service, and private dining operations to ensure consistent and seamless service.
- Assist with team scheduling, daily staffing decisions, and labor management based on business levels.
- Support opening and closing procedures, cash handling, shift documentation, and operational reporting.
- Assist with beverage inventory, purchasing, receiving, and cost-control procedures.
- Maintain awareness of restaurant financial performance, including labor, food and beverage costs, and opportunities to improve operational efficiency.
- Partner closely with culinary leadership and team members to maintain effective communication and coordination between front- and back-of-house operations.
- Support reservations, special events, promotions, and guest engagement initiatives.
- Ensure team members follow established food safety, responsible alcohol service, sanitation, and workplace safety standards.
- Maintain a clean, safe, organized, and guest-ready restaurant environment.
- Serve as a positive example of genuine hospitality, professionalism, and teamwork during every shift.

Fundamentals

- High school diploma or equivalent required; hospitality or business education preferred.
- Minimum of 2 years of restaurant experience, including supervisory, lead, or management experience in a fine dining, upscale casual, or hotel restaurant environment.
- Demonstrated ability to lead and motivate front-of-house team members in a fast-paced service environment.
- Working knowledge of restaurant operations, including scheduling, labor management, inventory, beverage controls, and cash handling.
- Food safety and responsible alcohol service certifications preferred or ability to obtain required certifications upon hire.
- Strong organizational, problem-solving, and decision-making skills.
- Excellent communication and interpersonal skills with a professional and approachable leadership style.
- Ability to remain composed, visible, and engaged during high-volume service periods.
- Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays.
- Proficiency with restaurant POS systems and basic Microsoft Office applications preferred.
- Ability to lift or carry items up to 40 pounds.
- Ability to stand, walk, and remain active for extended periods.

About Us

The Study at University City is a 212-room hotel at the crossroads of the University of Pennsylvania and Drexel University in the heart of University City, Philadelphia. Designed as a place of discovery and connection, the hotel blends thoughtful hospitality with contemporary residential-inspired guest rooms and welcoming public spaces.

The property features CO-OP Restaurant & Lounge , a lively 120-seat restaurant and lounge known for spirited hospitality and seasonal menus. The hotel also features 7,000 square feet of meeting and event space, hosting university functions, corporate meetings, conferences, and private events supported by the culinary and food & beverage teams.

Eligible full-time team members receive a comprehensive benefits package, including medical, dental, vision, life, and disability insurance, paid time off, and paid holidays. Team members may also participate in our 401(k) retirement savings plan and Employee Assistance Program.

Study Hotels is a drug-free workplace. A pre-employment drug test and background check are required.

Study Hotels is an Equal Opportunity Employer and does not discriminate on the basis of age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.

Keywords: Assistant Restaurant Manager, Restaurant Supervisor, Food & Beverage, Front of House Manager, Hospitality Management, Restaurant Operations, Hotel Restaurant