Administrative Assistant - Food & Beverage

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

- We offer excellent benefits and perks including one free meal per shift and free theme park access.
- We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
- We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
- We invest in training and development opportunities for all team members.
- We promote social responsibility by being a good neighbor in the community.
- We care for you, just as we care for others.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

About Hard Rock Hotel

Join the band and deliver show-stopping service at one of the coolest hotels on the planet, designed as a rock star’s mansion.

What We’re Looking For :

We’re searching for an organized and resourceful Administrative Assistant who thrives in a fast-paced hospitality environment and loves being the backbone of operational success. In this role, you’ll be the ultimate connector—keeping communication flowing, schedules on track, and details perfectly aligned to ensure our Food & Beverage team delivers unforgettable guest experiences. If you’re passionate about precision, energized by collaboration, and ready to make an impact behind the scenes, this is your moment.

Who You Are :

- Detail-Driven Organizer : You have a sharp eye for accuracy and a talent for keeping everything running smoothly
- Proactive Problem Solver : You anticipate needs before they arise and tackle challenges with confidence
- Collaborative Communicator : You build strong relationships and keep everyone informed with clarity and professionalism
- Adaptable Multitasker : You thrive in a dynamic environment, juggling priorities without missing a beat
- Hospitality Enthusiast : You understand the importance of service excellence and bring a positive, guest-focused attitude to every interaction
- Veterans and military spouses are encouraged to apply

What You’ll Do :

- Be the Hub of Communication : Greet visitors, manage calls, and ensure messages reach the right people promptly
- Master the Calendar : Coordinate and maintain the Director’s schedule, keeping commitments organized and on time
- Own the Details : Prepare reports, manage correspondence, and maintain accurate records for payroll, training, and vendor contacts
- Keep Operations Flowing : Organize departmental files, track inventory, and support purchasing needs
- Drive Team Success : Assist with meeting planning, special projects, and cross-functional collaboration to keep the Food & Beverage division running at its best
- Champion Excellence : Promote teamwork, uphold safety standards, and maintain a polished, professional work environment
- Regular attendance in conformance with standards
- May be required to work varying schedules to reflect business needs
- Required to attend all mandatory training sessions and meetings
- Perform other duties as assigned

Your Qualifications Include :

- 1-2 years of experience in hospitality or administrative roles, preferably in food and beverage operations
- Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with POS systems
- Strong organizational and multitasking skills with attention to detail
- Excellent communication and interpersonal skills
- Ability to work flexible schedule to include weekends and holidays
- High School Diploma, or equivalent