Jewellery Consultant

This role is for one of our clients
 
Industry: Marketing Services
Seniority level: Mid-Senior level
 
Experience: 4+ yrs
Location: Mumbai, Maharashtra, India
Job Type: Full-time

As a Jewellery Style Consultant, you will be the face of our brand, offering personalized styling guidance and exceptional service to clients. Your role goes beyond sales — it is about curating a luxury experience, understanding client needs, and helping them express their individuality through our exquisite jewellery collections.
Requirements
Key Responsibilities
Client Styling & ExperienceProvide expert styling advice tailored to each customer’s preferences, lifestyle, and occasion.Curate looks and recommend products that reflect the client's personality and the brand’s elegance.Offer insights on gemstone meanings, craftsmanship, and latest trends in luxury jewellery.Build strong, lasting client relationships through attentive service and follow-ups.
Sales & Product Knowledge
Achieve individual and store sales targets through effective client engagement and upselling.
Maintain in-depth knowledge of all product lines, collections, precious stones, and customisation options.
Communicate product value with confidence — covering material, design, and exclusivity.
Visual Merchandising & Presentation
Ensure displays are elegant, well-stocked, and aligned with brand aesthetics.
Maintain product hygiene and presentation to luxury standards.
Customer Relationship Management (CRM)
Record customer preferences, occasions, and purchase history to personalize future interactions.
Engage with clients through calls, messages, and exclusive previews/events.
Team Collaboration
Work closely with Retail sales officers, karigars, and management to ensure seamless customer service.
Provide feedback on customer preferences and market trends.
 
Key Requirements
Experience: 2–4 years in luxury retail or high-end fashion/jewellery styling.
Education: Graduate in Fashion Design, Jewellery Design, or related field preferred.
Skills:
Excellent communication and interpersonal skills.
Strong sense of fashion aesthetics, style trends, and jewellery appreciation.
Client-focused, poised, and polished personality.
Ability to handle high-net-worth individuals with discretion and elegance.
 
What We Offer
Professional growth through structured training and leadership development programs
Attractive compensation with performance-based incentives
A premium, design-driven, and customer-first work culture
 
Must-have skills
Sales, fashion/jewellery