Jira Service Management / Atlassian Administrator - Senior IT Application Specialist

WHAT MAKES US, US

Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp!

At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-cantered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.

Why this role is important to us

As part of Group IT, we are on a transformation journey to industrialize IT and help the rest of the organization to mature processes and efficiency. Group IT consists of around 90 skilled and motivated colleagues around the globe. We are seeking a highly motivated and experienced Atlassian/Jira Administrator to help maintain, improve and roll-out Jira Service Management to various teams in our Business. Based in Manila, you will work with 2 other colleagues on the Atlassian Platform which, in SimCorp, consists of Jira Service Management, Jira Software, Confluence. We are using the Atlassian Cloud version. You will join a team of 4 other colleagues in the Corporate Applications team within Enterprise Applications. This team handles, in addition to the Atlassian platform, various applications such as Monday.com, CLM, Miro, Docusign, and Integrations between systems. While your focus will be on the Atlassian Platform, you are expected to also learn some of the other applications to help ensure we have enough knowledge and availability in the team to cover for all applications.

What You Will Be Responsible For:

·       Configuration, maintenance, and administration of Atlassian platform and products (Jira Service Management, Jira, Confluence, Atlassian Administration)

·       Assets: Administer and maintain the JSM Assets (CMDB) schema, object types, and workflows

·       Customize projects, workflows, screens, fields, permissions, related schemes and notifications

·       Develop, design and maintain robust project/space and global automations to meet business requirements.

·       Evaluate and manage the usage of Atlassian add-ons to meet team and business needs.

·       Devise, test, and deploy integration's between Atlassian products and other internal tool chains

·       Create and contribute to both internal and end user documentation.

·       Onboard new users and stakeholders to the Atlassian platform by delivering training and briefing relevant teams on new features and functionality.

·       Take part in application support and maintenance tasks.

·       Propose ways to innovate and make our solutions more efficient.

·       Adhere to IT principles and suggest future changes.

·       Work on implementing the backlog of ideas, change requests, new releases, and enhancements.

What We Value:

·       3+ years of experience administrating Atlassian products (Jira Service Management, Jira, Confluence)

·       Atlassian certifications (e.g., Managing Jira Service Project for Cloud, Jira Administration for Cloud, etc).

·       Experienced with Atlassian REST API, Jira Automation, Jira Query Language (JQL), and Asset Query Language (AQL)

·       Experience directly integrating Atlassian products with other systems

·       Working knowledge of Agile (Kanban) methodologies

·       Highly service-oriented with a constructive attitude

·       Ability and willingness to learn and grow

·       You like to work in an environment where things go fast and where you play a key role in the achieved results and solutions

·       Well-developed analytical and problem-solving skills, with a practical and solution-focused approach.

·       Ability to prioritize tasks to help ensure deadlines are met

·       Good collaboration and communication skills in English

Other requirements:

Shift: EMEA hours

RTO: 2 days per week

Office Location: Manila (BGC)

By joining our team, you will have the chance to:

·       Become part of a thriving company comprising collaborative, curious, courageous, and capable employees

·       Explore a multitude of exciting learning and development opportunities, supported by our unique learning guild

·       Engage with highly skilled and supportive colleagues, each bringing their diverse backgrounds and perspectives

·       Join a company that not only values but actively advocates for Diversity, Equity, and Inclusion, building a truly inclusive and empowering environment

NEXT STEPS

Please click the “Apply” button to learn more about the vacancy and what SimCorp has to offer regarding salary, benefits, and perks. Please note only applications sent through our system will be processed. Applications are continuously assessed, so please send your CV in English as soon as possible.

If you are interested in being part of SimCorp but are not sure this role is a good match, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to help you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

By Joining our team, you will have the chance to become part of a thriving company comprising collaborative, curious, courageous, and capable employees Explore a multitude of exciting learning and development opportunities, supported by our unique learning guild Engage with highly skilled and supportive colleagues, each bringing their diverse backgrounds and perspectives Join a company that not only values but actively advocates for Diversity, Equity, and Inclusion, cultivating a truly inclusive and empowering environment.

Who we are

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds.

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients. SimCorp is an equal-opportunity employer.

We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients. While striving to deliver client value, we believe it is vital to consider our people and our planet in every business decision we make. Acting responsibly is not optional. It is essential.

** SimCorp proudly announces that its Manila Delivery Center has been officially certified as a Great Place To Work for the second consecutive year – Apr25-Apr26. This certification underscores SimCorp's effort to cultivating a workplace that is not only inclusive and collaborative but also committed to the personal and professional growth of its employees.**

** We are also honored to have been voted as a WealthTech100 company for three consecutive years. The new WealthTech100 list aims to highlight tech innovation leaders in the investment management industry.**

#LI-Hybrid