About this role
- Put users at the centre of design, ensuring experiences are simple, intuitive, and effective.
- Collaborate with product teams and roadmap planning to identify knowledge gaps and prioritise research opportunities.
- Plan, conduct, and analyse end-to-end user research, transforming findings into actionable insights and evidence-based recommendations for experimentation and continuous improvement.
- Work with designers, product managers, engineers, and senior stakeholders to ensure research informs decision-making throughout the product lifecycle.
- Synthesise insights from multiple sources, including user research, competitor reviews, UX benchmarks, analytics data, and market trends, to develop a holistic understanding of the problem space and potential solutions.
- Gather continuous feedback on proposed solutions and evaluate their effectiveness.
- Plan and facilitate ideation workshops with cross-functional teams to generate and prioritise ideas, ensuring solutions are grounded in user needs and business objectives.
- Manage research activities with an awareness of timelines, costs, and budgets.