Executive N - Services

Main Responsibilities:

- Monitoring daily updates of all activities on the Paint Assist app.

- Daily monitoring of on time visits and follow ups to all new sites by customer associates (CA) or Sales Associates (SA).

- Daily monitoring of business collections by CA and ensuring delivery of month on month business objectives

- Ensuring prompt lead assignment and conversion of leads assigned to CAs/Sales Associates(SAs)

- Prompt updation of records of the new joinees/exits at a CA/SA level to SSE

- Handling escalated customer & dealer complaints ensuring high satisfaction scores

- Executing business generation initiatives in the assigned territory to generate business

- In store & onsite training to new CAs for processes, business app training, product pitching & site monitoring.

- Provide guidance to customer associates for pitching & conversion of focus products at the sites.

- Random site visits to ensure adherence to systems & processes like usage of mechanized tools, covering and masking, correct application process and on-time site handover after proper cleaning.

- Monitoring all ongoing / WIP sites to ensure on time work completion.

- Submit reports to UH, SSE & central function as & when required.

- Maintaining the reports / formats as mandated

- Approving business entries into the application post appropriate checks & validation.

Other responsibilities:

- Undertake regular trainings for faster adoption of updated features of the business app

- Co-ordinate with CA and contractors and ensure their attendance in all contractor training programs.

- Qualifications

Essential:

Graduate Degree in any stream (BA/B.Sc./B.Com/BBA/BBM/BMS)

- Minimum of 50% marks throughout education without any backlogs

- Graduation must be through a full time course

- Applicants with an Engineering background (B.Tech/B.E./Diploma/B.Pharma) will not be considered

Desired:

- Candidates with MBA/PGDM in Sales and Marketing