About this role
Overview
As a Café Support Volunteer with Inspire Burnley, you will play an important role in helping our café run smoothly while creating a friendly, inclusive space for the people who use our services.
This is a fantastic opportunity to develop hospitality, communication, and customer service skills while making a real difference within your local recovery community.
Responsibilities
- Create a warm, friendly, and welcoming atmosphere for everyone attending the café.
- Take food and drink orders and provide excellent customer service.
- Prepare and serve hot and cold drinks and simple meals, including breakfasts.
- Maintain high standards of cleanliness and follow health and safety procedures.
- Work as part of a team to create a positive and inclusive environment for all visitors.
- Maintain confidentiality and uphold Change Grow Live's values and standards at all times.
What You Will Gain
- Valuable experience in hospitality, food preparation, and customer service.
- The opportunity to develop confidence and communication skills.
- Experience working as part of a supportive and inclusive team.
- Training in health and safety, food hygiene, safeguarding, and other relevant areas.
- The chance to build your CV and gain skills that can support future volunteering, education, or employment opportunities.
- Increased understanding of recovery and the support available to people affected by substance misuse.
- Personal satisfaction from making a positive difference to the lives of others.
- Ongoing guidance, supervision, and support from experienced staff members.
What We're Looking For
- Friendly, approachable, and reliable.
- Good communication and teamwork skills.
- Respect for confidentiality and professional boundaries.
- Willingness to learn and undertake training.
- Ability to work with people from diverse backgrounds.
- An interest in supporting people on their recovery journey.
No previous café experience is required. Full training and ongoing support will be provided. Join us and help create a welcoming space where people feel valued, supported, and connected.
## Closing Date
4/11/2026
## If you have any questions on this opportunity that you would like to talk through please contact us using the below details:
Sharon Zdan-Michajlowicz | [email protected]