About this role
To provide a range of reception intake and associated administrative services pertaining to incoming patients. The VIP Patient executive will answer and direct incoming calls to appropriate individuals. Perform specified routine procedures such as greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate.
4.1 Preferably a graduate in any discipline.
4.2 Minimum 1-year experience as a receptionist in a patient focused environment and operation of multi-line switchboard system is preferable. Interest to work in a Hospital related environment.
4.3 Proficient technology application skills; Basic MS Office (Word, Excel, & Power point) MS Outlook & Internet explorer skills.
4.4 Must have an exceptional interpersonal skill, maturity, good judgment and be capable of communicating in a professional manner with diverse range of individuals; superior phone etiquette skills
4.5 Patient focused; service oriented; patient & understanding.
4.6 Efficient organizational skills; ability to handle multiple responsibilities under pressure while maintaining composure
4.7 Ability to work independently with minimal supervision.
4.8 Reliable, punctual, dependable, and responsive.
4.9 Excellent command of oral and written English. Arabic language advantageous/desirable but not essential