About this role
ABOUT THE TEAM & ROLE
Our SRE / Production Engineering team is responsible for keeping Talon.One reliable, scalable, and easy to operate. We work closely with engineering teams across R&D to improve how we monitor, release, troubleshoot, and run our production systems.
We are looking for a TechOps Engineer to join the team and help us continuously improve our operational workflows and tooling. This is a hands-on role for someone who enjoys solving operational problems, automating repetitive work, and making things easier and safer for the engineers around them.
ONCE YOU ARE HERE, YOU WILL:
- Identify repetitive or manual operational work and build automation to eliminate it
- Improve operational workflows, processes, and runbooks to make them more reliable and scalable
- Configure and improve our Incident.io (http://Incident.io) workflows, automations, integrations, and incident management processes
- Maintain and improve monitoring, alerting, dashboards, and other observability tooling
- Investigate operational issues using logs, metrics, and other production data
- Work with SREs and engineering teams to identify operational pain points and turn them into practical improvements
- Build scripts, internal tooling, and integrations that reduce operational toil
- Occasionally support the SRE team with database maintenance and operational database tasks
- Participate in incident response and contribute to making our incident management process better over time
- Help improve release and deployment workflows where they impact production reliability
WHAT WE NEED YOU TO BRING TO THE TABLE:
- 2–4+ years of experience in TechOps, DevOps, SRE, Production Engineering, or a similar technical role
- Experience working with production systems in a SaaS or cloud environment
- Comfortable working with Linux, command-line tools, logs, and monitoring
- Experience with scripting or automation and a mindset of "if we do it twice, can we automate it?"
- A structured approach to troubleshooting and solving operational problems
- Proactive attitude towards improving systems, processes, and tooling
- Ability to work collaboratively with engineers across different teams
- Willingness to learn and build deeper expertise in production systems and reliability
NICE TO HAVE
- Experience with Incident.io (http://Incident.io) or similar incident management tooling
- Experience with observability platforms such as Grafana, Datadog, Prometheus, or Sentry
- Experience with Kubernetes and GCP
- Experience working with APIs and building integrations
- Experience with CI/CD or infrastructure automation
- Experience improving on-call, incident management, or operational processes
OUR TECH STACK
- Google Cloud Platform
- Kubernetes and containerised workloads
- PostgreSQL
- Grafana and Datadog
- Incident.io (http://Incident.io)
- Sentry
- CI/CD and deployment tooling
- Go, Python, and scripting for automation
WHAT'S IN IT FOR YOU:
- 120+ team of engineers, product managers and product designers in Berlin
- Leaders with 8+ years of experience building our promotions engine
- €1,000 annual learning budget and free German language courses to boost your skills
- 30 days of annual leave, plus extra paid days for your birthday and moving day
- Home office setup budget, a monthly home office allowance
- Freedom to work from abroad for up to 90 days worldwide!
- Mental health support with nilo.health and a discounted Urban Sports Club membership
- 20% company subsidy on your pension contributions
- Subsidised BVG public transport ticket and a dog-friendly Berlin office where your furry friend is welcome
- Lease your ideal bike through BusinessBike
WHY YOU SHOULD WORK FOR US:
- The right attitude: modern methods and a diverse, creative workspace with an open and international culture
- Everyone for the product: Together we create a flexible, highly scalable product with state-of-the-art technologies. We can only succeed if everyone works as a team
- Healthy Growth: Growing our company means growing everyone in the team. We love to share knowledge and learn
- A great environment: Flexible and family-friendly environment, bright and easily accessible offices, modern software and hardware
- High flexibility degree: Prefer to work early or late at night? Do you have to pick up your children from kindergarten? Do you prefer working abroad? We believe in results and motivated employees
Do you want this job?
We’d love to hear from you! Apply directly via the form below.
Talon.One is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make employment decisions on the basis of race, color, religious belief, ethnic origin, nationality, sex, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by company policy. As an employer we strive for a healthy and safe workplace and strictly prohibit harassment of any kind.
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