About this role
Job description
Proud to Serve. Proud to keep justice going.
As a bailiff you will play a vital role in the UK’s Justice System working on the front line, dealing with people who are at some of the most challenging points of their lives.
About us
HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. We provide support for the legal system across England and Wales, ensuring justice works for everyone.
Our Justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society. It protects some of the most vulnerable people in our communities, from families in crisis to claimants and commercial businesses. We have a responsibility to deliver a Justice system that is accessible to everyone and operates efficiently.
We asked some bailiffs what they loved about their job, and here are their responses:
“ The abilities you need as a bailiff is the ability to listen, to be a good communicator and you need a persuasive manner to explain that it’s an order from the Courts that has to be carried out, whilst, showing great empathy for customers.
I do love this job, it's only my 3rd job since I left school, I’m 58, my first job I had for around 39 years, I probably haven’t got another 39 left, but if I did, I’d hope I’m still a bailiff.”
“Being a bailiff is incredibly rewarding…you are part of a select group within HMCTS, you can draw on the experience of colleagues who will always be on hand to give advice or support you when needed. It’s not just a job- it’s who you are and how you deliver it.”
Your role
We understand that this role will not suit everyone, but if you like a dynamic job that has different challenges each day a bailiff role may suit you.
To be a successful bailiff, you will be an excellent communicator. You need to be able to swiftly assess circumstances, adapt accordingly and be a confident leader in emotionally charged situations.
As a Bailiff you will be visiting people in their homes and businesses, you must be able to calmly explain why you are visiting and what options are available to help resolve matters. You must be able to demonstrate empathy for court users, be non-judgmental but focussed on carrying out your role whilst fully respecting the customers that you meet.
You will be able to plan your days to manage your workload but be able to cope and adapt with plans changing at short notice.
We give you the option of using your own car or, following successful completion of your probation period, a lease car, (UK driving licence required for a lease car) so a full licence entitling you to drive permanently in Great Britain is essential. Fuel allowances are paid. You will receive full PPE and safety training to give you the knowledge and confidence to conduct your bailiff duties successfully. You should be familiar with using IT and be comfortable with receiving training on the courts case management systems.
If you have excellent customer service skills, prefer working away from an office, enjoy working by yourself or in a small team and like your days to be varied, then working as a bailiff may be the job for you.
Not to be confused with private Bailiffs, this role gives you the opportunity to make a difference in HMCTS and develop your career within the Civil Service.
We’re passionate about delivering Justice for everybody in the UK. That means having a diverse workforce that fully represents the people we serve so if you have the confidence and desire to make a difference and are interested, please apply.
Please refer to the role profile attachment for more information.
Further information:
Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
This is a business-critical role requiring full-time hours.
Skilled Worker Visa
From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you looking to apply for a Skilled Worker Visa for the first time.
The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.
If you are applying for this role and you do not meet the new eligibility criteria for sponsorship (or the transitional provisions), you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.
Additional information
Travel to other court locations and to attend training courses may be required to meet business needs.
Base location - Caernarfon Justice Centre, Llanberis Road, Caernarfon, LL55 2DF
Fixed Term Appointments (MoJ Staff)
Before applying, employees must seek approval from their line managers to ensure they can be released for the duration of the FTA and can return to their substantive role at the end. If there is no role available at the end of the FTA, the employee will be subject to redeployment and potentially redundancy procedures.
Loans/Detached Duty
The terms of the loan or detached duty will be agreed between the home and host department and the Civil Servant (candidate). This includes grade on return. Prior agreement to be released on a loan or detached duty basis should be obtained before commencing the application process.
For further information please see the following link:
Becoming an HMCTS Bailiff: Flexible Hours, Real Support, Real Impact
Welsh Verson
Balch o Wasanaethu. Balch o Gadw Cyfiawnder i Fynd.
Fel beili, byddwch yn chwarae rhan hanfodol yn System Gyfiawnder y DU, gan weithio ar y rheng flaen gyda phobl sydd, yn aml, yn wynebu rhai o gyfnodau mwyaf heriol eu bywydau.
Amdanom Ni
Mae Gwasanaeth Llysoedd a Thribiwnlysoedd EF (HMCTS) yn asiantaeth i'r Weinyddiaeth Gyfiawnder. Rydym yn darparu cefnogaeth i'r system gyfreithiol ledled Cymru a Lloegr, gan sicrhau bod cyfiawnder yn gweithio i bawb.
Mae ein system gyfiawnder yn amddiffyn ein hawliau a'n rhyddid sylfaenol. Mae'n gonglfaen i'n cymdeithas fodern. Mae'n diogelu rhai o'r bobl fwyaf bregus yn ein cymunedau, o deuluoedd mewn argyfwng i hawlwyr a busnesau masnachol. Mae gennym gyfrifoldeb i ddarparu system gyfiawnder sy'n hygyrch i bawb ac sy'n gweithredu'n effeithlon.
Beth Mae Beilïaid yn ei Garu am eu Gwaith ?
Gofynnom i rai beilïaid beth maent yn ei hoffi am eu swydd, a dyma eu hymatebion:
“Y sgiliau sydd eu hangen arnoch fel beili yw'r gallu i wrando, bod yn gyfathrebwr da, a bod â dull perswadiol o egluro mai gorchymyn gan y llysoedd yw hwn y mae'n rhaid ei weithredu, tra'n dangos empathi mawr tuag at gwsmeriaid.
Rwy'n hoff iawn o'r swydd hon. Dyma ond fy nhrydedd swydd ers gadael yr ysgol. Rwy'n 58 oed. Bûm yn fy swydd gyntaf am tua 39 mlynedd. Mae'n debyg nad oes gennyf 39 mlynedd arall ar ôl, ond pe bawn, byddwn yn gobeithio fy mod yn dal i fod yn feili.”
“Mae bod yn feili yn hynod werthfawr... rydych yn rhan o grŵp arbennig o fewn HMCTS. Gallwch fanteisio ar brofiad cydweithwyr a fydd bob amser wrth law i roi cyngor neu gefnogaeth pan fydd angen. Nid swydd yn unig ydyw, mae'n rhan o bwy ydych chi a sut rydych chi'n ei chyflawni.”
Eich Rôl
Rydym yn deall na fydd y rôl hon yn addas i bawb, ond os ydych yn mwynhau swydd ddeinamig gyda heriau gwahanol bob dydd, gallai rôl beili fod yn addas i chi.
Er mwyn bod yn feili llwyddiannus, byddwch yn gyfathrebwr rhagorol. Bydd angen i chi allu asesu amgylchiadau'n gyflym, addasu yn unol â hynny, a dangos arweinyddiaeth hyderus mewn sefyllfaoedd sy'n llawn emosiwn.
Fel beili, byddwch yn ymweld â phobl yn eu cartrefi a'u busnesau. Rhaid i chi allu egluro'n dawel pam rydych yn ymweld a pha opsiynau sydd ar gael i helpu i ddatrys y materion. Dylech allu dangos empathi tuag at ddefnyddwyr y llysoedd, bod yn ddiduedd, a chanolbwyntio ar gyflawni eich rôl tra'n parchu'n llwyr y bobl rydych yn eu cyfarfod.
Byddwch yn gallu cynllunio eich diwrnodau i reoli eich llwyth gwaith, ond hefyd yn gallu ymdopi ac addasu pan fydd cynlluniau'n newid ar fyr rybudd.
Rydym yn rhoi'r opsiwn i chi ddefnyddio eich car eich hun neu, ar ôl cwblhau eich cyfnod prawf yn llwyddiannus, car ar brydles (mae angen trwydded yrru'r DU ar gyfer car ar brydles). Felly mae trwydded yrru lawn sy'n eich galluogi i yrru'n barhaol ym Mhrydain Fawr yn hanfodol. Telir lwfansau tanwydd. Byddwch yn derbyn yr holl PPE a hyfforddiant diogelwch angenrheidiol i roi'r wybodaeth a'r hyder i chi gyflawni eich dyletswyddau fel beili yn llwyddiannus. Dylech fod yn gyfarwydd â defnyddio TG ac yn gyfforddus yn derbyn hyfforddiant ar systemau rheoli achosion y llysoedd.
Os oes gennych sgiliau gwasanaeth cwsmeriaid rhagorol, yn well gennych weithio i ffwrdd o swyddfa, yn mwynhau gweithio ar eich pen eich hun neu mewn tîm bach, ac yn hoffi amrywiaeth yn eich diwrnod gwaith, yna gallai gwaith fel beili fod yn addas i chi.
Ni ddylid cymysgu'r rôl hon â beilïaid preifat. Mae'r swydd hon yn rhoi cyfle i chi wneud gwahaniaeth yn HMCTS a datblygu eich gyrfa o fewn y Gwasanaeth Sifil.
Rydym yn angerddol am ddarparu cyfiawnder i bawb yn y DU. Mae hynny'n golygu cael gweithlu amrywiol sy'n adlewyrchu'n llawn y bobl rydym yn eu gwasanaethu. Felly, os oes gennych yr hyder a'r awydd i wneud gwahaniaeth ac os oes gennych ddiddordeb, rydym yn eich annog i wneud cais.
Cyfeiriwch at yr atodiad proffil rôl am ragor o wybodaeth.
Gwybodaeth Bellach
Yr oriau gwaith llawn amser safonol yw 37 awr yr wythnos. Mae HMCTS yn croesawu patrymau gwaith rhan-amser, hyblyg a rhannu swydd, lle maent yn diwallu gofynion y rôl ac anghenion y busnes ac wedi'u cytuno cyn penodi. Bydd pob cais am batrymau gwaith rhan-amser, hyblyg a rhannu swydd yn cael ei ystyried yn unol â Pholisi Gwaith Hyblyg y Weinyddiaeth Gyfiawnder.
Mae hyn yn rôl allweddol i fusnes sy’n gofyn am oriau llawn amser..
Fisa Gweithiwr Medrus
O 22 Gorffennaf 2025 ymlaen, cynyddodd y Llywodraeth y trothwy cyflog a lefel sgiliau ar gyfer fisâu Gweithiwr Medrus. Nid yw'r rôl hon yn bodloni'r meini prawf cymhwysedd ar gyfer nawdd yn unol â'r rheolau mewnfudo cyfredol os ydych yn gwneud cais am Fisa Gweithiwr Medrus am y tro cyntaf.
Ni all yr Adran ystyried eich noddi ar gyfer y rôl hon oni bai eich bod wedi dal Fisa Gweithiwr Medrus yn ddi-dor ers cyn 22 Gorffennaf 2025. Os ydych wedi dal Fisa Gweithiwr Medrus yn ddi-dor, dylech nodi hyn yn ystod eich gwiriadau fetio a bydd eich cymhwysedd yn cael ei asesu yn unol â'r rheolau mewnfudo a'r darpariaethau trosiannol perthnasol.
Os ydych yn gwneud cais am y rôl hon ac nad ydych yn bodloni'r meini prawf newydd ar gyfer nawdd (neu'r darpariaethau trosiannol), bydd angen i chi ystyried eich opsiynau ar gyfer sicrhau a/neu gynnal eich hawl i weithio yn y DU yng ngoleuni'r newidiadau hyn. Rhaid i ymgeiswyr llwyddiannus sicrhau bod ganddynt, a'u bod yn cynnal, yr hawl gyfreithiol i fyw a gweithio yn y Gwasanaeth Sifil ac yn y Deyrnas Unedig.
Bydd yr Adran yn parhau i gydymffurfio â Rheolau Mewnfudo'r DU sy'n berthnasol yn y DU a'r Gwasanaeth Sifil. Gallwch ddarllen rhagor am fisâu Gweithiwr Medrus a'r meini prawf cymhwysedd drwy'r ddolen berthnasol.
Gwybodaeth ychwanegol
Efallai y bydd angen teithio i lefydd llys eraill ac i fynychu cyrsiau hyfforddi er mwyn diwallu anghenion busnes.
Lleoliad sylfaenol - Canolfan Cyfiawnder Caernarfon, Heol Llanberis, Caernarfon, LL55 2DF
Penodiadau Tymor Penodol (Staff y Weinyddiaeth Gyfiawnder )
Cyn gwneud cais, rhaid i weithwyr geisio cymeradwyaeth eu rheolwyr llinell i sicrhau y gellir eu rhyddhau am gyfnod y penodiad tymor penodol ac y gallant ddychwelyd i'w rôl sylweddol ar y diwedd. Os nad oes rôl ar gael ar ddiwedd y penodiad, bydd y gweithiwr yn ddarostyngedig i brosesau ailddatblygu ac o bosibl diswyddo.
Benthyciadau/Dyletswyddau ar Wahân
Bydd telerau'r benthyciad neu'r ddyletswydd ar wahân yn cael eu cytuno rhwng yr adran gartref, yr adran letyol a'r Gwas Sifil (yr ymgeisydd). Mae hyn yn cynnwys y radd wrth ddychwelyd. Dylid cael cytundeb ymlaen llaw i gael eich rhyddhau ar sail benthyciad neu ddyletswydd ar wahân cyn dechrau'r broses ymgeisio.
Am ragor o wybodaeth, gweler y ddolen ganlynol:
Dod yn Faliwr HMCTS: Oriau Hyblyg, Cymorth Go Iawn, Effaith Wirioneddol
Additional Information
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.
Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) – See Map . All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity).
For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location’s respective pay scale (any legacy arrangements/locations will need to be amended).
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.
All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.
Flexible working hours
The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.
There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
Pension
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
Support
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
- For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK (https://www.gov.uk/help-with-childcare-costs/tax-free-childcare) or Childcare Choices (https://www.childcarechoices.gov.uk/) . You can determine your eligibility at https://www.childcarechoices.gov.uk/ .
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
- To Transformative Business Services (0345 241 5359 (Monday to Friday 8am - 6pm) or e mail [email protected] (mailto:[email protected]) );
- To Ministry of Justice Resourcing team ( [email protected] (mailto:[email protected]) );
- To the Civil Service Commission (details available here (https://civilservicecommission.independent.gov.uk/recruitment/recruitment-complaints/) )
As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos .
You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.
Diversity & Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
Civil Service Nationality Rules
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families (https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fsettled-status-eu-citizens-families&data=05%7C01%7Cchristopher.jeffery%40soprasteria.com%7C8a2293860362402c15da08dbf4cff146%7C8b87af7d86474dc78df45f69a2011bb5%7C0%7C0%7C638372946312587803%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=s%2BxUsev%2BGeeK%2FLgTUjpjfTJu%2FjpKQZ%2BQPJXNduvik3Q%3D&reserved=0)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
Reserve list
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.
Contact Information
MoJ:
If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail [email protected]
Please quote the job reference 22839
HMPPS
If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail [email protected]
Please quote the job reference 22839
### Guidance for the Statement of Suitability
As stated in the job advert and accompanying guidance, applicants are required to submit a 500-word personal statement addressing the following prompt:
"Please tell us why you are suitable for this role. Demonstrate your transferable skills, knowledge, and experience in relation to the essential criteria outlined in the job description: Great communication skills – both written and verbal, Commitment to providing a brilliant service for our customers, Ability to handle difficult conversations
Ability to provide information, quickly and clearly, a real passion for supporting and helping people, ability to technology for inputting, emails, etc.
You may draw on examples from work, education, volunteering, or other relevant experiences. To achieve the highest scores, we strongly encourage you to use the full word count (500 words), Provide personalised, real-life evidence, clearly link your experience to the essential criteria
Please ensure that all information provided is truthful and factually accurate.
Important: Submitting content that is copied or plagiarised—including material generated by others or by artificial intelligence—may result in your application being withdrawn
Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here (https://www.gov.uk/government/publications/success-profiles/success-profiles-strengths).
Use of Artificial Intelligence (Al)
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.