Commercial Lines Account Manager

Commercial Lines Account Manager

Integrated Insurance Solutions | Framingham,
Massachusetts
Integrated Insurance Solutions (IIS) is seeking an experienced Commercial Lines Account Manager who values strong client relationships, problem-solving, and teamwork. At IIS, we combine modern technology with personalized service, giving you the tools, support, and autonomy to manage an established book of business, advise clients, and collaborate with producers as the business grows.

What You Will Do

As a
Commercial Lines Account Manager, you will serve as a trusted point of contact
for IIS clients and work closely with producers, carriers, and the rest of our
service team.

· Manage and develop relationships with an
established book of commercial clients.

· Partner with producers to onboard and service
new accounts.

· Coordinate the renewal process, including
gathering information, reviewing coverage needs, preparing submissions, and
working with carriers.

· Review policies and coverage to help ensure
accuracy and identify potential gaps or changing client needs.

· Respond to client questions and service requests
accurately and promptly.

· Work with insurance carriers and underwriters to
resolve coverage, pricing, and service issues.

· Support clients with endorsements, certificates,
claims questions, and other ongoing insurance needs.

· Maintain accurate and complete account
information within the agency management system.

· Identify opportunities to strengthen client
relationships and expand coverage where appropriate.

Requirements

Required
qualifications include:

· At least three years of commercial lines
experience within an insurance agency.

· Strong knowledge of commercial insurance
coverage and terminology.

· Experience managing client relationships and
providing excellent customer service.

· Strong written and verbal communication skills.

· Excellent organization and attention to detail.

· Ability to manage multiple priorities in a fast-paced
environment.

· Ability to work independently while being an
effective member of a team.

· Working knowledge of Microsoft Office and
commercial insurance rating systems.

· Experience with Applied EPIC or a comparable
agency management system.

Preferred
qualifications include:

· Exposure to professional lines.

· An active Massachusetts Property & Casualty
license is preferred.

· A sense of urgency is important. A sense of
humor helps too.

Benefits

We want our employees to build careers here, too.

IIS offers:

· Competitive compensation and bonus
opportunities.

· Comprehensive employee benefits.

· 401(k) retirement plan.

· Tuition reimbursement.

· Support for professional development and
industry certifications.

· Year-round business casual environment.

· Free parking.

· Opportunities for professional growth and
advancement.